Lead Customer Service Representative

Circle K Stores Inc.; Wilmington (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K / Retirement plan

Job summary

Circle K Store 2720450 in Wilmington, NC is hiring a Lead Customer Service Representative for a part-time role. You will greet customers, operate the register, upsell, and help lead shifts to deliver fast, friendly service in a busy store environment.

Ideal candidates have retail or customer service experience, strong communication, and a willingness to learn. This role offers flexible scheduling, weekly pay, and opportunities for advancement within a large, nationwide retailer.

Qualifications

• Retail and customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead a team during shifts and maintain store standards.

Responsibilities

• Greet customers and operate the register, including upsell opportunities.
• Lead shifts and assist with entry level management tasks.
• Maintain store appearance and ensure fast, friendly service.
• Ensure regular, on-site attendance and teamwork.

Skills

Customer service

Sales

Communication

Team leadership

Fast-paced environment

Education

High School Diploma or equivalent

Job description

Store 2720450: 2400 N College Rd, Wilmington, North Carolina 28405 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

Your key responsibilities:

• You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
• You will also gain entry level management experience by leading shifts on a regular basis.
• There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
• Provide regular and predicable onsite attendance.
• You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great if you have:

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Benefits:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.