Lead Customer Service Representative

Circle K Stores Inc.; Mineral Springs (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

Flexible schedules

Weekly pay

401K with company match

Tuition reimbursement

Job summary

Circle K Stores Inc. is hiring a Lead Customer Service Representative in Mineral Springs, NC. You will greet customers, operate the register, and provide product suggestions while occasionally leading shifts to gain management exposure.

The role offers a fast-paced, fun environment with opportunities to grow and learn. Benefits include medical and vision coverage, flexible schedules, weekly pay, and 401(k) matching.

Qualifications

• Customer service and sales skills.
• Ability to greet customers and handle transactions.
• Willingness to lead shifts and supervise peers.

Responsibilities

• Greet customers and operate the register.
• Cashier and assist with product recommendations.
• Lead shifts to gain entry-level management experience.
• Maintain store appearance and work around the store to help customers.

Skills

Sales

Customer care

Communication

Team leadership

Problem solving

Cashiering

Supervision

Education

High School Diploma or equivalent

Job description

Store 2723980: 5905 Waxhaw Hwy, Mineral Springs, North Carolina 28108 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy:

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Coming up with great ideas to solve problems

Thinking quickly and offering suggestions

Leading a team of employees

Entry level employee supervision

Great if you have:

Retail and customer service experience

Entry level management experience

Sales associate or cashiering experience

High School Diploma or equivalent

Motivation to advance in your career!

Willingness to learn and have fun!

Physical Requirements:

Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participate in the application process.

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Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.