Lead Customer Service Representative

Circle K; Ringgold (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is on the lookout for a Lead Customer Service Representative to join their dynamic team. This role offers a flexible schedule and a supportive environment where you can thrive. In this position, you will not only provide excellent customer service but also develop leadership skills by supervising entry-level employees. Enjoy a variety of tasks and the opportunity for career advancement while working alongside motivated colleagues. If you're passionate about customer care and eager to grow your career, this is the perfect opportunity for you.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Opportunities for Career Advancement

Paid Training

401K with Company Match

Tuition Reimbursement

Qualifications

• Strong communication and friendly interaction skills.
• Problem-solving skills and quick thinking.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high standards for store appearance.

Skills

Customer Care

Communication Skills

Problem-Solving

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store Location

2707 Hwy 41 N, Ringgold, Georgia 30736

Availability

Flexible Schedule

Position Overview

We are seeking a Customer Service Representative who is eager to be challenged, work in a fast-paced environment, and grow their career. As a Lead Customer Service Representative, you will enjoy benefits such as:

• Medical, Vision, Dental, & Life Insurance, Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Opportunities for Career Advancement
• Team Environment with Motivated Colleagues
• Task Variety
• Paid Training
• 401K with Company Match
• Flexible Spending and Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and assist with food programs. You will also lead shifts to gain entry-level management experience, work across various store areas, and maintain high standards for store appearance and customer service. Regular onsite attendance is required.

Skills and Qualifications

• Ability to sell products and provide excellent customer care
• Strong communication and friendly interaction skills
• Ability to work quickly and enjoyably in a team environment
• Problem-solving skills and quick thinking
• Leadership qualities for supervising entry-level employees

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales or cashiering experience
• High School Diploma or equivalent
• Motivation for career advancement
• Willingness to learn and have fun

Physical Requirements

• Standing and walking for up to 8 hours
• Lifting up to 30 pounds regularly, up to 60 pounds occasionally
• Push/pull up to 20 pounds
• Bending, twisting, and manual object manipulation

Circle K is an Equal Opportunity Employer and complies with the ADA and local laws. Applicants with disabilities may request accommodations during the application process.