Lead Customer Service Representative

Circle K; Ponte Vedra Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative. This role involves managing customer interactions, leading shifts, and ensuring a positive shopping experience. Ideal candidates will have a passion for customer service and a desire to grow within the company.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance in your career is encouraged.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain store appearance and provide friendly service.

Skills

Communication

Customer Care

Teamwork

Sales

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2726075: 158 A1a N, Ponte Vedra Beach, Florida 32082

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts on a regular basis. There is never a dull moment as you will work around the store (inside and out) in various areas to maintain our high standards for store appearance and provide fast and friendly service. Provide regular and predictable onsite attendance.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks around the store.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach, and manipulate objects with hands, which may require climbing a ladder

Circle K is an Equal Opportunity Employer. The company complies with the Americans with Disabilities Act (ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations. Please inform the HR representative if you need assistance.