Lead Customer Service Representative

Circle K; Ocilla (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Lead Customer Service Representative in Ocilla, Georgia. This role offers an exciting opportunity to work in a fast-paced environment, leading a team while ensuring excellent customer service. Enjoy flexible schedules, comprehensive training, and a variety of benefits including medical and dental insurance, 401K plans, and tuition reimbursement. Ideal candidates will have strong communication skills and a passion for customer care.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards and provide friendly service.

Skills

Communication

Customer Care

Teamwork

Sales

Education

High School Diploma or equivalent

Job description

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Store 2745080: 802 N Irwin Ave, Ocilla, Georgia 31774

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards and provide fast, friendly service. Regular onsite attendance is expected.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Coming up with solutions to problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds
• Bend at the waist with some twisting for up to one hour a shift
• Grasp, reach, and manipulate objects with hands, possibly climbing a ladder

Circle K is an Equal Opportunity Employer and complies with the ADA and all applicable laws. Applicants with disabilities may request accommodations during the application process.