Lead Customer Service Representative

Circle K; Ocala (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Lead Customer Service Representative in Ocala, FL. You'll work in a fun, fast-paced environment, leading a team while providing excellent customer service. Enjoy benefits like medical insurance, flexible schedules, and opportunities for career advancement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and handle cashier duties.
• Lead shifts and supervise entry-level employees.
• Maintain high standards of service.

Skills

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2722051: 909 NE 28th St, Ocala, Florida 34470

Availability - Shift/Days

Full time Overnight Shift

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits of being a Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, operate the register, handle cashier duties, make purchase suggestions, and occasionally work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working inside and outside the store to maintain high standards, provide fast and friendly service, and ensure consistent attendance.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team to meet goals
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift and carry up to 60 pounds
• Push/pull up to 20 pounds
• Bend and twist for up to one hour per shift
• Use hands for grasping, reaching, and manipulating objects, possibly climbing ladders

Circle K is an Equal Opportunity Employer. The company complies with the ADA and all relevant disability laws. Applicants with disabilities may request accommodations during the application process.

Additional Information

Review information about our use of the federal E-Verify program to check work eligibility in English and Spanish.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Retail

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