Lead Customer Service Representative

Circle K; Naples (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Job summary

A large convenience store chain in Naples is seeking a Lead Customer Service Representative. This full-time role involves greeting customers, managing the register, and leading shifts. Ideal candidates will have retail experience, a high school diploma, and enjoy working in a fast-paced environment. Competitive benefits include medical insurance, flexible schedules, and career advancement opportunities.

Responsibilities

• Greet customers, run the register, and make purchase suggestions.
• Gain entry level management experience by leading shifts.
• Maintain high standards for store appearance.
• Provide regular and predictable onsite attendance.
• Interact with customers in a fun, energetic team.

Skills

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Thinking quickly and offering suggestions

Leading a team of employees

Entry level employee supervision

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

Store 2723860: 4025 Pine Ridge Rd, Naples, Florida 34119

Overview

We are a Circle K store looking for a Lead Customer Service Representative who will greet customers, cashier, make purchase suggestions and contribute to a positive store environment.

Responsibilities

• You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
• You will gain entry level management experience by leading shifts on a regular basis.
• Maintain high standards for store appearance and provide fast and friendly service to our customers.
• Provide regular and predicable onsite attendance.
• You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store.

Key Skills and Capabilities

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great If You Have

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career
• willingness to learn and have fun

Work Type & Schedule

Job Type: Full time
Shift Availability: Days - Evenings - Overnight

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands; may require climbing a ladder to store and retrieve materials or place and remove signs

Equal Employment Opportunity

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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