Lead Customer Service Representative

Circle K; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Lead Customer Service Representative in Lubbock, Texas. This role involves managing shifts, providing excellent customer service, and ensuring a positive shopping experience. Ideal candidates will have retail experience and a high school diploma, with opportunities for career advancement and a variety of benefits including medical insurance and tuition reimbursement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with a Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance and willingness to learn.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Provide fast, friendly service and interact with customers.

Skills

Customer Care

Communication

Problem-Solving

Teamwork

Sales

Education

High School Diploma or Equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2704486: 103 west loop 289, Lubbock, Texas 79424

Availability - Shift/Days: Flexible Availability

Role Overview: We want you to join our team as a Customer Service Representative. If you desire challenges, a fast-paced and fun environment, and career growth, look no further.

Benefits of being a Lead Customer Service Representative:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work with Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K with a Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities: Greet customers, operate the register, make purchase suggestions, and work with our food program. Lead shifts to gain entry-level management experience. Maintain store appearance and provide fast, friendly service. Ensure regular onsite attendance. Interact with customers and work with a motivated team to accomplish daily tasks.

You Are Good At: Selling products, providing excellent customer care, communicating effectively, working quickly and as part of a team, problem-solving, thinking on your feet, leading a team, and supervising entry-level employees.

Great If You Have: Retail and customer service experience, entry-level management experience, sales or cashiering experience, a high school diploma or equivalent, motivation to advance, and a willingness to learn and have fun.

Physical Requirements: Ability to stand/walk for up to 8 hours, lift/carry up to 30 pounds, occasionally lift up to 60 pounds, push/pull with arms, bend and twist, and manipulate objects with hands, possibly climbing ladders.

Circle K is an Equal Opportunity Employer and complies with the ADA and applicable laws. Applicants with disabilities may request accommodations during the application process.