Lead Customer Service Representative

Alimentation Couche-Tard inc.; Knoxville (AL); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a dynamic team as a Lead Customer Service Representative in a fast-paced environment. This role offers an exciting opportunity to engage with customers, lead shifts, and develop your management skills. You'll enjoy a variety of tasks, from operating the register to providing excellent customer care, all while working with a motivated team. With flexible schedules, comprehensive training, and opportunities for career advancement, this position is perfect for those looking to grow in the retail industry. Embrace the fun and challenge of this rewarding role at a well-established company!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register efficiently.
• Lead shifts and supervise entry-level employees.
• Maintain high standards for store appearance.

Skills

Customer Care

Communication

Teamwork

Sales Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Store 2723726: 30054 US Hwy 11, Knoxville, Alabama 35469

Availability - Shift/Days

Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits of being a Lead Customer Service Representative:

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

You will greet customers, operate the register, cashier, make purchase suggestions, and sometimes work with our food program. You will gain entry-level management experience by leading shifts regularly. You will work in various areas inside and outside the store to maintain high standards for store appearance and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team to meet goals
• Generating ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds
• Bend at the waist with some twisting for up to one hour per shift
• Use hands to grasp, reach, and manipulate objects; may require climbing a ladder for storing or retrieving materials and signage

Circle K is an Equal Opportunity Employer. The company complies with the Americans with Disabilities Act (ADA) and all applicable laws. Applicants with disabilities may be entitled to reasonable accommodations. Please inform the HR representative if assistance is needed during the application process.

For information about our use of the federal E-Verify program to check work eligibility, review the following:

• In English
• In Spanish