Lead Customer Service Representative

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Lead Customer Service Representative, where you can thrive in a fast-paced and fun environment. This role offers you the chance to engage with customers daily, lead a motivated team, and develop your management skills. With flexible schedules and a range of benefits including medical and dental insurance, 401K with company match, and opportunities for career advancement, this position is perfect for those looking to grow in the retail industry. Embrace the challenge and become part of a team that values hard work and fun!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and handle cashier duties.
• Lead shifts and supervise entry-level employees.
• Maintain store appearance and provide friendly service.

Skills

Customer Care

Communication

Teamwork

Problem-Solving

Sales Skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2721212: 14801 Normandy Blvd, Jacksonville, Florida 32234

Availability - Shift/Days

Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits of Being a Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, operate the register, handle cashier duties, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work around the store (inside and outside) in various areas to maintain high standards for store appearance and provide fast, friendly service. Regular and predictable onsite attendance is expected.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks around the store.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds from ground to overhead for up to 30 minutes
• Occasionally lift/carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds of force
• Bend at the waist with some twisting, up to one hour per shift
• Grasp, reach, and manipulate objects with hands, possibly climbing a ladder

Circle K is an Equal Opportunity Employer and complies with the ADA and relevant laws. Applicants with disabilities may request accommodations during the application process.