Lead Customer Service Representative

Circle K; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, Dental & Life Insurance

Short-Term and Long-Term Disability

Flexible Schedules

Weekly Pay

Career growth opportunities

Paid comprehensive training

401(k) with company match

Job summary

A well-known convenience store in Georgia is seeking a Lead Customer Service Representative to greet customers, operate the register, and lead shifts. You will provide excellent service and maintain store standards while gaining entry-level management experience. The ideal candidate will be friendly, able to work at a fast pace, and motivated to advance their career. This role offers flexible scheduling and a supportive team environment.

Qualifications

• Must be friendly and customer-oriented.
• Ability to work in a fast-paced environment.
• Willingness to learn and advance a career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and provide team support.
• Maintain high appearance standards.
• Provide fast, friendly service.

Skills

Selling products to customers

Providing excellent customer care

Strong communication and friendly conversation

Capacity to work quickly and enjoy a fast pace

Teamwork to accomplish daily goals

Problem-solving and quick thinking

Leadership of a team of employees

Entry-level employee supervision experience

Education

High school diploma or equivalent

Job description

Position: Lead Customer Service Representative at Circle K, Franklin, GA

Shift Availability: Flexible.

Job Type: Full/Part‑time role.

Benefits

• Medical, Vision, Dental & Life Insurance
• Short‑Term and Long‑Term Disability
• Flexible Schedules
• Weekly Pay
• Stable, large employer
• Career growth opportunities
• Team‑oriented work environment
• Task variety
• Paid comprehensive training
• 401(k) with company match
• Flexible Spending/Health Savings Accounts
• Tuition reimbursement

Key Responsibilities

You will greet customers, operate the register and cashier, make purchase suggestions, and sometimes work with our food program. You will lead shifts on a regular basis, gaining entry‑level management experience. You will work around the store, maintaining high appearance standards and providing fast, friendly service. You should provide regular and predictable on‑site attendance.

You will interact with many customers daily, working with an energetic team to accomplish daily tasks.

Required Skills

• Selling products to customers
• Providing excellent customer care
• Strong communication and friendly conversation
• Capacity to work quickly and enjoy a fast pace
• Teamwork to accomplish daily goals
• Problem‑solving and quick thinking
• Leadership of a team of employees
• Entry‑level employee supervision experience

Preferred Qualifications

• Retail and customer service experience
• Entry‑level management experience
• Sales associate or cashier experience
• High school diploma or equivalent
• Motivation to advance career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand/walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes per shift
• Lift/carry up to 60 pounds from ground to waist level occasionally
• Push/pull with arms up to a force of 20 pounds
• Bend at waist with some twisting up to 1 hour per shift
• Manipulate objects with hands; possible ladder climbing

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. The company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations. Please inform the company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.