Lead Customer Service Representative

Circle K; Fort Mill (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative to join their team in Fort Mill, SC. This role involves providing excellent customer service, leading shifts, and maintaining store standards. Ideal candidates will have retail experience and a desire to grow within the company, enjoying a fun and fast-paced work environment.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Provide fast, friendly service.

Skills

Communication

Problem-solving

Teamwork

Customer care

Sales

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2705963: 1766 Hwy 160 W, Fort Mill, South Carolina 29708

Availability - Shift/Days: Flexible Availability

Position: Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits of being a Lead Customer Service Representative:

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

• Greet customers, operate the register, cashier, make purchase suggestions, and work with our food program.
• Gain entry-level management experience by leading shifts regularly.
• Maintain high standards for store appearance and provide fast, friendly service.
• Ensure regular and predictable onsite attendance.
• Work in various store areas to support store operations.

You Are Good At:

• Selling products and providing excellent customer care
• Communication and friendly conversations
• Performing quickly while having fun
• Working as part of a team to achieve goals
• Problem-solving and offering suggestions
• Leading a team of employees and supervising entry-level staff

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and enjoy the work

Physical Requirements:

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds, occasionally up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and all applicable laws. Applicants with disabilities may request accommodations during the application process.