Lead Customer Service Representative

Circle K; Covington (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Customer Service Representative to join their dynamic team. In this role, you will engage with customers, manage shifts, and ensure a fun and fast-paced environment. This position offers a variety of tasks, from cashiering to team leadership, providing a unique opportunity to grow your career. Enjoy comprehensive benefits, flexible schedules, and the chance to work alongside motivated individuals. If you're looking for a role that combines customer interaction with leadership opportunities, this is the perfect fit for you.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Paid Comprehensive Training

Tuition Reimbursement

Flexible Spending/Health Savings Accounts

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and provide excellent service.
• Lead shifts and supervise entry-level employees.
• Maintain high standards in various store areas.

Skills

Customer Care

Communication

Teamwork

Sales Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2745127: 4175 Salem Rd, Covington, Georgia 30016

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits of being a Lead Customer Service Representative include:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various store areas to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Coming up with ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds
• Bend at the waist with some twisting, up to one hour per shift
• Grasp, reach, and manipulate objects with hands; may require climbing a ladder

Circle K is an Equal Opportunity Employer and complies with the ADA and all relevant laws. Applicants with disabilities may request accommodations during the application process.