Lead Customer Service Representative

Circle K; Conover (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative in Conover, NC. Embrace a fast-paced environment with opportunities for growth. Responsibilities include customer interaction, team leadership, and maintaining service standards. Enjoy flexible schedules and comprehensive benefits, including medical insurance and tuition reimbursement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Interact with customers and work with a team.

Skills

Customer Care

Communication

Teamwork

Problem-Solving

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store Location

2723025: 1612 Conover Blvd E, Conover, North Carolina 28613

Availability - Shift/Days

Flexible Availability

Role Overview

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with opportunities for growth, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending / Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working in various store areas to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is expected.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

Skills and Qualities

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while having fun
• Teamwork to achieve goals
• Problem-solving and quick thinking
• Leading a team of employees
• Supervisory experience at entry level

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Standing and/or walking up to 8 hours
• Lifting up to 30 pounds from ground to overhead for up to 30 minutes
• Occasional lifting up to 60 pounds from ground to waist level
• Push/pull force up to 20 pounds
• Bending, twisting for up to one hour per shift
• Hand coordination for grasping, reaching, manipulating, possibly climbing

Equal Opportunity Employment

Circle K is an Equal Opportunity Employer and complies with the ADA and local laws. Applicants with disabilities may request reasonable accommodations during the application process.

Additional Information

Review our use of the federal E-Verify program for work eligibility in English and Spanish.