Lead Customer Service Representative

Circle K; Anniston (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Customer Service Representative to join their dynamic team. This role offers the chance to thrive in a fast-paced environment while providing excellent customer service and leading a motivated team. Embrace the opportunity for career advancement with flexible schedules and comprehensive training. Enjoy a variety of tasks each day, from engaging with customers to managing store operations. If you're passionate about retail and eager to grow, this position is perfect for you!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain store standards and provide friendly service.

Skills

Customer Service

Communication

Sales

Team Leadership

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2709309: 22 Choccolocca, Anniston, Alabama 36201

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. There is never a dull moment as you will work inside and outside the store in various areas to maintain store standards and provide fast, friendly service. Regular and predictable onsite attendance is expected.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks around the store.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Problem-solving and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift and carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend with some twisting for up to one hour per shift
• Manipulate objects with hands, possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and all applicable disability laws. Applicants with disabilities may request reasonable accommodations during the application process.