Lead Customer Service Representative

Circle K; Anniston (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Lead Customer Service Representative in Anniston, Alabama. This role offers a dynamic work environment with opportunities for career advancement. Key responsibilities include greeting customers, leading shifts, and maintaining service standards. Ideal candidates will have retail experience and a high school diploma, with a focus on teamwork and customer satisfaction.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards of service and cleanliness.

Skills

Customer care

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2709309: 22 Choccolocca, Anniston, Alabama 36201

Availability - Shift/Days
Flexible Availability

Role Overview

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, fun environment with opportunities to grow your career, this is the place for you.

Benefits of Being a Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team to meet goals
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift and carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Use hands for grasping, reaching, and manipulating objects, possibly climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and applicable disability laws. Applicants with disabilities may request reasonable accommodations during the application process.