Lead Customer Service Representative

Circle K; Americus (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Lead Customer Service Representative in Americus, Georgia. This role involves interacting with customers, leading shifts, and providing excellent service in a fast-paced environment. The ideal candidate should have retail experience and a high school diploma, with opportunities for career advancement and a variety of benefits including medical insurance and tuition reimbursement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Work in various areas of the store.

Skills

Selling products to customers

Providing excellent customer care

Effective communication

Teamwork

Problem-solving

Leading a team

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2745142: 1101 Ga Hwy 49 N, Americus, Georgia 31709

Availability - Shift/Days: Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

What You Will Enjoy

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending / Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and occasionally work with our food program. You will gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is expected.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks around the store.

Skills and Qualities

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while having fun
• Teamwork to meet goals
• Problem-solving and quick thinking
• Leading a team of employees
• Entry-level employee supervision

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift and carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and applicable laws. Applicants with disabilities may request accommodations during the application process.