Lead Customer Project Support Engineer (Protection/Scada/Telecom Panel Design)

GE Vernova, Inc.; Utah; On-site; USD 90,000 - 130,000; Full time

Job summary

GE Vernova’s Grid Automation Team seeks a lead Customer Project Support Engineer to own the design, programming, testing, and commissioning of protection, SCADA, telecom, and control panels for power infrastructure equipment.

The role partners with Operations and Project Management to deliver complex grid modernization projects from concept to commissioning, with scope across generator, transformer, and distribution panels and systems. Travel up to 10% may be required.

Qualifications

• Bachelor degree in Electrical Engineering required.
• 5+ years in panel design, specs, wiring diagrams for relay protection.
• Strong knowledge of power systems and protection schemes.
• Experience with protection relays (UR Family) or third-party relays.
• Experience with AutoCAD/Ebase/SAP/Oracle tooling.

Responsibilities

• Design protection and control panels and related diagrams per user specs.
• Take full technical execution responsibility for assigned projects.
• Perform load and thermal analyses as required.
• Develop test plans and participate in factory and field testing.
• Provide field support up to commissioning and troubleshooting.
• Travel up to 10% as project needs require.
• Prepare training materials for team members.

Skills

Panel design

Load calculation

Protection schemes

Control logic

Education

Bachelor's degree in Electrical Engineering

Tools

AutoCAD

Ebase

Oracle

SAP

Job description

Job Description Summary

GE Vernova’s Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands‑on, high‑impact engineering role responsible for owning the design, programming, testing, and commissioning of protection, SCADA, telecom, and control panels for generator, excitation, transformer, feeder, bus, line protection, and SCADA systems. Reporting to the CCS Engineering Manager or assigned Team Leader, this role supports the design and testing of protection panels, RTU panels, and Digital Control System (DCS) panels, while partnering closely with Operations and Project Management to help deliver critical power infrastructure solutions from concept through commissioning.

This is an exciting opportunity to work on complex, large‑scale grid modernization projects and make a visible impact on critical energy infrastructure.

Job Description

Roles and Responsibilities

• Analyzing customer applications/specifications and designing protection and control panel mechanical layout, single line diagram, schematic diagram, power diagram, control diagram and Bill of Materials, engineering instruction, wiring drawing, wire list, wire tags to fulfill user specifications and requirementsusing Autocad/Ebase/Oracle/SAP
• Take full technical execution responsibility to assigned projects
• Perform engineering studies and analyses such as Load Calculation, Heat Rise Analysis, etc.
• Designing control logic solutions to meet customer requests that may include complex control schemes such as Transfer schemes, Synchronizing schemes and Auto-restoration schemes
• Fabricate relay setting files to include programming of Protection and Control Elements, Control Logic and Communications settings
• Create Test Plans/Procedures/Reports
• Testing of customized Protection and Control solutions both in house and at customer installations
• Provide field support up to and including commissioning of new applications.
• Analyze and troubleshoot field cases involving GE Multilin Protection and Control products.
• May require travel up to 10% of the time depending on projects assigned
• Provide training/peer check/design support to other members of the team.
• Provide training materials/video of Ebase to help other members of the team

Required Qualifications

• Bachelor degree in Electrical Engineering.
• Minimum 5 years’ experience in panel design, analyzing and creation of specification/compliance statement, single line diagram, schematic diagram, control diagram, wiring drawing and power diagram related to relay protections and control using Autocad/Ebase with detailed knowledge of design, studies, specifications and implementation in electrical generation, transmission and distribution systems
• Strong knowledge of power systems, protection schemes and communication applications
• Experience in creation of test procedure and maintenance procedure related to factory and site testing and commissioning protection panel.
• Experience programming GE Vernova relays (specifically the UR Family) OR 3rd party Protection Relays.
• Experience in designing power system control schemes (Transfer Schemes, Auto-restoration Schemes)
• Excellent understanding of theoretical bases for all major protection principles including Distance, Line Differential, Transformer Differential, Bus, Feeder, Generator and Large Motor protection.

Desired Characteristics:

• Ability to apply advanced ideas in the technical engineering field and LEAN process to practical business problems
• Experience in turn-key Protection and Control projects
• Working knowledge of major test sets and short‑circuit / setting coordination software
• Interdisciplinary experience including metering, communications, substation automation and integration
• Working knowledge with E Base panel design tool or AutoCAD tool
• Strong understanding and experience with CSA, UL and CE requirements
• Lean/6 Sigma Green belt or Black belt certification preferred
• P.Eng Certified is an asset
• Demonstrated team player, initiative to take the lead and mentoring of other members of the team.
• Excellent interpersonal and communication skills and ability to work in a multicultural environment.
• Customer focused