Lead CSR: Customer Experience & Store Ops

LPT RETAIL MANAGEMENT SERVICES LLC; Pace (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

LPT RETAIL MANAGEMENT SERVICES LLC is seeking a Retail Associate at Pace, FL. The role focuses on delivering fast and friendly customer service, handling cash, stocking and maintaining store standards.

Responsibilities include operating registers, ensuring accurate transactions, following safety and vendor check-in procedures, and performing end-of-shift tasks. The position requires good grooming, basic math and English literacy, and physical stamina.

Qualifications

• Ability to read, understand and write English at an eighth-grade level.
• Eighth-grade level math to make change and count stock.
• Sufficient visual acuity to check identification.
• Ability to read and understand instructions for operating electronic cash registers, gas consoles and other equipment.
• Good grooming habits.
• Physical ability to stand up to 8 hours and lift up to 50 pounds.

Responsibilities

• Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately to provide fast and friendly service to the customer.
• Complete all shift duties as assigned.
• All employees are expected to safeguard the company's assets unless their own physical safety, or that of co‑workers or customers, may be jeopardized: Follow company policies with regard to cash control, proper safe operation; Follow correct vendor check-in procedures; Complete all end of shift paperwork.
• Pay immediate attention to any spill or other hazardous condition.
• Other duties may be assigned from time to time by the Store Manager.

Skills

English literacy

Math skills

Visual acuity

Cash register operation

Grooming

Physical stamina

Job description

LPT RETAIL MANAGEMENT SERVICES LLC is seeking a Retail Associate at Pace, FL. The role focuses on delivering fast and friendly customer service, handling cash, stocking and maintaining store standards.

Responsibilities include operating registers, ensuring accurate transactions, following safety and vendor check-in procedures, and performing end-of-shift tasks. The position requires good grooming, basic math and English literacy, and physical stamina.