Lead Crew Planner

PSA Airlines, Inc.; Charlotte (NC); On-site; USD 80,000 - 105,000; Full time

Job summary

PSA Airlines, a subsidiary of American Airlines, seeks a senior Crew Planning resource to guide day-to-day operations and develop team capability. You will provide technical leadership, coach planners, and resolve complex scheduling challenges for a safe, compliant, and efficient operation.

You will coordinate monthly activities, review plans for regulatory and contractual compliance, and identify opportunities to improve system usage, reporting, and cost efficiency.

Qualifications

• High school diploma or equivalent required.
• 3+ years in airline Crew Planning, Crew Scheduling, Workforce Planning, or Crew Technology.
• Experience with S3RUS, FLICA, IBS, and Crew Tracking system.
• Knowledge of collective bargaining agreements.
• Strong analytical and problem-solving skills; translate business processes into technical requirements.
• Proficient with Microsoft Office, especially Excel.
• English speaking/writing ability required.
• Authorized to work in the U.S.

Responsibilities

• Provide day-to-day technical leadership to Crew Planners and support the Manager of Crew Planning in achieving team objectives.
• Coordinate monthly crew planning activities including pairings, bid package development, line construction, bid processing, reserve planning, vacation bidding, training planning, and schedule supportability reviews.
• Serve as the primary escalation point for complex crew planning issues involving schedules, contracts, planning systems, bidding, training, and operational impacts.
• Review planning solutions for compliance with Federal Aviation Regulations, collective bargaining agreements, company policies, and planning standards.
• Coach and develop Crew Planners through knowledge sharing, training, mentoring, and technical support.
• Identify and drive efficiency opportunities to improve system utilization, automation, reporting, and cost efficiency.
• Responsible for the Company's Safety Management System and associated outputs.
• Perform other duties as assigned.

Skills

Crew Planning experience

Analytical skills

Excel proficiency

English proficiency

US work authorization

Education

High school diploma

Bachelor's degree

Tools

S3RUS

FLICA

IBS

Crew Tracking system

Job description

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

Position Summary

Serves as the senior resource for the Crew Planning team and provides day-to-day guidance, coordination, and support to Crew Planners. Assists in executing departmental priorities, resolving complex planning challenges, and developing team capability through coaching and training.

Job Responsibilities

• Provides day to day technical leadership and guidance to Crew Planners while supporting the Manager of Crew Planning in executing team objectives.
• Coordinates monthly crew planning activities including pairings, bid package development, line construction, bid processing, reserve planning, vacation bidding, training planning, and schedule supportability reviews.
• Serves as the primary escalation point for complex crew planning issues involving crew member schedules, contractual interpretation, planning systems, bidding processes, training requirements, and operational impacts.
• Reviews planning solutions and recommendations to ensure compliance with Federal Aviation Regulations, collective bargaining agreements, company policies, and established planning standards.
• Coaches and develop Crew Planners through knowledge sharing, training, mentoring, and technical support to improve team capability and consistency
• Identifies and drive efficiency opportunities to improve system utilization, automation, reporting, and cost efficiency.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Position Specifics

Qualifications

Required

• High school diploma or equivalent.
• 3+ years of experience in airline Crew Planning, Crew Scheduling, Workforce Planning, or Crew Technology.
• Exhibits a strong understanding of crew planning systems and tools such as S3RUS, FLICA, IBS, and Crew Tracking system.
• Understanding of collective bargaining agreements
• Strong analytical and problem-solving skills with the ability to translate business processes into technical requirements.
• Proficient with Microsoft Office software, especially Excel.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Bachelor's degree in Operations Research, Industrial Engineering, Information Systems, Computer Science, Applied Mathematics, Aviation Management, Business Analytics, or related field.

Additional Information

Supervisory Responsibility: This is not a supervisory position.

Delegation: In absence, responsibilities delegated to Manager of Crew Planning.

Authorities: None

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.