Lead Credit and Collections Representative - Salem

Sonepar USA Inc; Salem (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Tuition Reimbursement

Employee referral bonus

Shareholder opportunity

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

North Coast, part of the Sonepar family, is seeking an Accounts Receivable Specialist to support our growth and keep customer accounts current. This on-site role handles invoicing, collections, and payment processing in a collaborative team.

You will work with a dedicated team Monday–Friday in a benefits-rich environment that values accuracy, integrity, and service to contractors and customers.

Qualifications

• Accounts receivable and collections experience preferred.
• Excellent communication skills, both written and verbal.
• Strong computer skills, MS Word and Excel.

Responsibilities

• Monitor receivables and collect overdue balances; reconcile accounts.
• Maintain job accounts and lien deadlines; process lien releases on request.
• Coordinate collections and disputes between Sales/Operations and customers.
• Process customer payments and refunds; monitor credit limits and holds.
• Answer phones and provide customer service; perform other duties as assigned.

Skills

Accounts receivable

Collections

Communication

MS Word & Excel

Organizational skills

Interpersonal

Independent & team work

Tools

MS Word

Excel

Job description

There's a Place for You at North Coast

A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do:

• Monitor receivables and collection of over-due balances and account reconciliation
• Job account maintenance and monitoring lien deadlines and complete lien releases upon request
• Coordinate collection/customer disputes between Sales/Operations and the customer
• Provide customer support and process customer payments and process refunds
• Monitor customer credit limits and credit holds
• Answer phones and customer service
• Other duties as assigned

What You Will Bring:

• Accounts receivable and collections experience preferred.
• Collections in the construction industry a plus
• Excellent communication skills, both written and verbal
• Strong computer skills, intermediate skill level on MS Word and Excel
• Excellent organizational skills and be able to multitask and prioritize
• Ability to handle a different range of personalities in a professional and courteous manner
• Ability to work independently and team oriented

Physical Requirements and Work Environment:

• Office environment mainly seated at a desk with heavy phone and computer use
• Usual 40-hour work-week Monday through Friday
• Requires punctual regular and reliable on-site attendance

Additional Requirements:

• Must be authorized to work in the United States without current or future visa sponsorship.
• Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee referral bonus
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.