Lead Court Services Assistant

City of Garland; Lubbock (TX); On-site; USD 48,797,000 - 62,466,000; Full time

Job summary

City of Garland is seeking a supervisor for Court Services who will oversee scanning, indexing, and processing of court paperwork across multiple units. The role includes staff training, scheduling, and ensuring accurate cash handling and reporting.

IT system updates and calendar management are also part of the job. The position requires 4 years of related court or law enforcement experience, with preferred Associate’s degree and strong MS Office skills.

Qualifications

• 6 months to 1 year advanced training past high school
• 4 years related Court / law enforcement experience
• Or an equivalent combination of education and experience
• Associate’s degree in IT Systems, Public Administration, Law Enforcement or related field preferred
• 4–6 years’ Municipal Court/ government customer service experience preferred

Responsibilities

• Prepare schedule of assignments to maintain adequate coverage.
• Train staff on Court rules, legislative updates, policies and procedures; assign and oversee daily tasks.
• Verify balance sheets for each clerk when a cash drawer is closed, deposits and payments for court, warrant unit and jail for accuracy.
• Maintain the daily citation reconciliation report for management.
• Scan court documents into electronic format for processing and open records requests.
• Oversee, assist and resolve public inquiries related to Municipal Court operations.
• May assist with obtaining, processing and reviewing legal documents for judicial departments.
• May supervise court calendars and review case files for completeness.
• May research, prepare and process cases for warrants and issue writs and other court documents.
• Ensure daily workloads are completed and reallocate staff as needed.
• Participate in IT system updates related to Court processing.

Skills

Team leadership

Communication

Cash handling

Problem solving

Education

Assoc degree in IT systems / public admin / law enforcement

High school + 6–12 months advanced training

Tools

Microsoft Office

Job description

Summary

Responsible for supervising the scanning, indexing and processing of citations and other judicial paperwork through the Municipal justice system’s Mail/Bond, Dockets, Data Entry/Warrants, Online Services and Window/Phone units. Pay Range: $17.03 - 21.80 (Depending on qualifications and experience) Number of Indirect & Direct Reports (include titles): 4-Court Services Assistants

Essential Duties and Responsibilities

• Prepare schedule of assignments in order to maintain adequate coverage.
• Train staff on Court rules, legislative updates, policies and procedures; assign and oversee subordinates daily work tasks.
• Verify balance sheets for each clerk when a cash drawer is closed, as well as deposits and payments for court, warrant unit and jail for accuracy and completeness.
• Maintain the daily citation reconciliation report for management.
• Scan court documents into electronic format for ongoing judicial transference and processing of information (Open Records request, research, management reports and etc).
• Oversee, assist and resolve public inquiries/problems encountered by staff related to the Municipal Court operations.
• May assist with obtaining, processing and reviewing legal documents for all judicial departments for completeness, timeliness and conformity to legal requirements.
• May supervise the preparation and updates of the court calendars and assist with the reviewing of case files for completeness and further processing requirements prior to and after court proceedings.
• May research, prepare and process cases for warrants (Alias, Bench and Capias) and issue writs, warrants and other official court documents and correspondents as needed by the Municipal Court.
• Ensure daily workloads are completed each day or reallocate staff to finish all day tasks.
• Participate in IT system updates related to Court processing.

Minimum Qualifications

• 6 months to 1-year advanced training past the high school level
• 4 years related Court / law enforcement experience
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

• Associate’s degree in IT Systems, Computer Systems, Public Administration, Law Enforcement or related area of study
• 4-6 years’ experience in a Municipal Court environment, Law enforcement office or government customer service position

Knowledge, Skills & Abilities

• Comprehensive knowledge of cash handling and payment processing procedures
• Comprehensive knowledge of court and legal operations
• Comprehensive knowledge of electronic filing and indexing
• Excellent communication skills in both oral and written correspondence
• Skill at accurately scanning documents and indexing
• Skill in Microsoft Office (Excel, Word, Outlook, Access)
• Skill in leading a team of employees

Licenses and Certifications

• Valid Class C Texas driver's license

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.

Contact

Have questions or need assistance? Our friendly HR team is here to help! Reach out to us at [e-mail].