Lead Court Services Assistant

City of Garland; Garland (TX); On-site; USD 23,000 - 30,000; Full time

Job summary

City of Garland in Garland, TX seeks a Supervisor for Court Services to oversee scanning, indexing and processing of citations and legal documents within the Municipal Court system. Responsibilities include staff training, daily reconciliation, and IT-related updates to court workflows.

Requirements include 4+ years in court or law enforcement, and 6 months to 1 year post-secondary training; an Associate's degree is preferred.

Qualifications

• 6 months to 1-year advanced training past the high school level.
• 4 years related Court / law enforcement experience.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Schedule assignments to maintain adequate coverage.
• Train staff on court rules and procedures; oversee daily tasks.
• Verify cash drawer balances and deposits for court, warrant unit and jail.
• Maintain daily citation reconciliation reports.
• Scan court documents into electronic format for processing.
• Handle public inquiries related to Municipal Court operations.
• Prepare and review court calendars and case files for completeness.
• Research and process warrants and issue writs as needed.
• Ensure workloads are completed daily; reallocate staff as needed.
• Participate in IT system updates related to Court processing.

Skills

Cash handling

Payment processing

Court operations

Electronic filing

Communication

Document scanning

Microsoft Office

Team leadership

Education

Associate's degree in IT Systems/related

Job description

Summary

Responsible for supervising the scanning, indexing and processing of citations and other judicial paperwork through the Municipal justice system's Mail/Bond, Dockets, Data Entry/Warrants, Online Services and Window/Phone units.

Pay Range: $17.03 - 21.80 (Depending on qualifications and experience)

Number of Indirect & Direct Reports (include titles): 4-Court Services Assistants

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Prepare schedule of assignments in order to maintain adequate coverage.

• Train staff on Court rules, legislative updates, policies and procedures; assign and oversee subordinates daily work tasks.

• Verify balance sheets for each clerk when a cash drawer is closed, as well as deposits and payments for court, warrant unit and jail for accuracy and completeness.

• Maintain the daily citation reconciliation report for management.

• Scan court documents into electronic format for ongoing judicial transference and processing of information (Open Records request, research, management reports and etc).

• Oversee, assist and resolve public inquiries/problems encountered by staff related to the Municipal Court operations.

• May assist with obtaining, processing and reviewing legal documents for all judicial departments for completeness, timeliness and conformity to legal requirements.

• May supervise the preparation and updates of the court calendars and assist with the reviewing of case files for completeness and further processing requirements prior to and after court proceedings.

• May research, prepare and process cases for warrants (Alias, Bench and Capias) and issue writs, warrants and other official court documents and correspondents as needed by the Municipal Court.

• Ensure daily workloads are completed each day or reallocate staff to finish all day tasks.

• Participate in IT system updates related to Court processing.

Minimum Qualifications

• 6 months to 1-year advanced training past the high school level

• 4 years related Court / law enforcement experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:

• Associate's degree in IT Systems, Computer Systems, Public Administration, Law Enforcement or related area of study

• 4-6 years' experience in a Municipal Court environment, Law enforcement office or government customer service position

Knowledge, Skills & Abilities:

• Comprehensive knowledge of cash handling and payment processing procedures

• Comprehensive knowledge of court and legal operations

• Comprehensive knowledge of electronic filing and indexing

• Excellent communication skills in both oral and written correspondence

• Skill at accurately scanning documents and indexing

• Skill in Microsoft Office (Excel, Word, Outlook, Access)

• Skill in leading a team of employees

Licenses and Certifications

• Valid Class C Texas driver's license

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.