Lead Counselor - New Castle

Onix Group; New Castle (DE); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Wages

Flexible scheduling

Career advancement and growth

Medical, dental, and vision benefits

401k with company match

Company paid life insurance

FSAs & HRAs

Paid time off

Disability coverage

Life and long-term disability coverage

Verizon Wireless Discount

Job summary

ARS Treatment Centers is seeking a Lead Counselor to join our team in New Castle, DE. This senior role supports the Regional Clinical Supervisor and Executive Director in delivering high-quality clinical and administrative services to patients and families.

The Lead Counselor will act as a working role model and clinical resource for counseling staff, upholding the company vision, mission, and values across all levels of the organization.

Qualifications

• Bachelor’s degree in psychology, counseling, or human services required or preferred.
• Masters degree is preferred.
• Minimum of 3 years of clinical experience, including at least 1 year in a substance use treatment setting.

Responsibilities

• Maintain caseload per State Regulations.
• Audit admission and discharge charts and support Plans of Care to ensure documentation is complete.
• Provide oversight of treatment team meeting minutes and related documentation.
• Ensure compliance with state, federal, certification, and licensure training requirements.
• Supervise counselors and coach trainees to promote timely completion of work.
• Onboard new counselors with shadowing and 30-day training reviews.
• Mentor counselors to support professional development and clinical skill-building.
• Ensure quality training and orientation for new counseling staff.
• Coordinate admissions in collaboration with the Regional Clinical Supervisor.

Education

Bachelor’s degree in psychology, counseling, or human services

Masters preferred

Job description

Job Details

Job Location: New Castle, DE 19720

Schedule: Monday-Friday 5a-1:30p; rotating Saturday 6am-9am

ARS Treatment Centers specialize in outpatient treatment for those suffering from opioid use disorder. Our clinic is one of ten locations in the mid-Atlantic region that provides specialized outpatient medication-assisted treatment.

Respect, Empowerment, Professionalism, and Excellence are operationalized at all levels of the organization. We welcome input and ideas from patients and staff at all levels and incorporate them into our daily activities, interactions and strategic plan. We are currently seeking a Lead Counselor to join our team!

ARS rewards it’s employees for their hard work and dedication to providing the best care possible, with a wide-range of benefits and perks to show we care.

Benefits and Perks We Offer

Benefits

• Competitive Wages
• We offer flexible scheduling to accommodate your work/life balance
• Opportunities for Career Advancement and Personal Growth
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
• Paid Time Off - Vacation, Personal, Sick Days & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life and Long Term Disability Coverage
• And More!

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets
• Tuition Reimbursement
• In Facility Training/In-service Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

Position Description

The Lead Counselor assists the Regional Clinical Supervisor and Executive Director in ensuring the delivery of high-quality clinical and administrative services to patients and their families. This senior role requires the individual to serve as a working role model and clinical resource for counseling staff. The Lead Counselor is expected to consistently uphold and promote the vision, mission, and values of the company.

Duties and Responsibilities

• Maintain caseload per State Regulations
• Assist the Clinical Supervisor with auditing admission and discharge charts and supporting the development and follow-through of Plans of Care (POC) to ensure timely and accurate completion of required documentation, including but not limited to biopsychosocial assessments, interpretive summaries, pre-authorizations, ASAM LOC 2.1 screenings, and accurate patient status, tags, and program assignments within ARS policy timelines.
• Provide oversight and organization of treatment team meeting minutes and related documentation.
• Maintain compliance with all state, federal, certification, and licensure training requirements.
• Provide oversight and support to counselors and counselor trainees to promote timely completion of work and adherence to program policies and procedures, including documentation review as directed by the Regional Clinical Supervisor.
• Support the onboarding of new counselors, including conducting shadowing sessions and reviewing 30-day training progress.
• Conduct weekly check-ins with new counselors during their first 90 days to:
  • Document progress and identify additional training needs
  • Communicate observations and recommendations to the Clinical Supervisor and Executive Director
• Provide ongoing mentorship and coaching to counselors to support professional development and clinical skill-building.
• Maintain direct responsibility for ensuring the quality and timeliness of training and orientation for new counseling staff.
• In coordination with the Regional Clinical Supervisor, support and co-facilitate bi-weekly or monthly clinical supervision sessions.
• Participate in the emergency on-call rotation as required.
• Assist with intake and inquiry calls as needed.
• Coordinate admissions and communication with local jails to ensure smooth patient transitions.
• Attend required management, clinical, and treatment team meetings on a weekly basis to support consultation and coordination of care for current caseloads.
• Assist with the supervision of counselors, if qualified and as directed by the Regional Clinical Supervisor.
• Support the Clinical Supervisor with administrative oversight of counselors, including:
  • Weekly review of treatment notes and identification of incomplete or non-compliant documentation
  • Follow-up with counselors regarding outstanding treatment plans to provide guidance and identify training needs
  • Assistance with oversight of discharge analysis report completion
• Maintain working knowledge and compliance with state licensure standards, CARF standards, 42 CFR, HIPAA regulations, and all company policies.

Qualifications

• Bachelor’s degree in psychology, counseling, or human services
• Masters Preferred
• Minimum of 3 years of clinical experience, including at least 1 year in a substance use treatment setting