Lead Control Systems Technician II

Thermosystems; Duquesne (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Annual bonuses

401(k) with company match

Casual dress code

Training opportunities

Tuition reimbursement

Free lunches

Team bonding events

Job summary

Thermosystems is seeking a skilled technician for technical support and field coordination in control system projects. Candidates should have an Associate in Applied Science or Engineering Technology and 3+ years of relevant experience.

The position involves traveling to client locations for installations and maintenance of control systems. Strong communication and project management skills are essential.

Employees are offered competitive salaries, bonuses, and various benefits including healthcare and professional training.

Qualifications

• 3 to 7+ years of industry experience.
• Proven track record as Lead Control Systems Technician I or equivalent.
• Understanding of HMI and PLC applications.

Responsibilities

• Lead project installation and commissioning of control systems.
• Perform instrument loop checks and calibrations.
• Communicate effectively with customers.

Skills

Technical Support

Project Coordination

Control Systems Expertise

Effective Communication

Time Management

Education

Associate in Applied Science or Engineering Technology

Job description

Job Summary

Provides technical support and field coordination to control system projects and service teams. Is accountable for assigned tasks, listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.

Education and Experience

• Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, or related curriculum.
• Typically 3 to 7+ years of industry experience.
• Proven track record: 3+ years as Lead Control Systems Technician I or equivalent.

Duties and Responsibilities

Technical Responsibilities

• Lead and assist in project installation, startup, and commissioning of control systems.
• Lead and perform instrument loop checks and calibrations.
• Expert in maintenance, troubleshooting, and repair of control systems.
• Lead and perform Factory Acceptance Tests (FAT).
• Wire instruments and control panels.
• Demonstrate intermediate understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.
• Expert in startup and troubleshooting of HMI applications.
• Expert in startup and troubleshooting of PLC applications.
• Read and interpret piping & instrumentation diagrams and wiring diagrams; provide feedback regarding field conditions versus drawings.
• Practice procedures outlined in the company’s Quality Management System (QMS).
• Accurately document work performed.
• Demonstrate intermediate understanding of control system design.
• Demonstrate intermediate understanding of electrical and mechanical system design.
• Understand information technology (IT) system, network infrastructure, and computer system design as they relate to control system integration.
• Seek accredited control systems certifications and training opportunities.
• Develop and demonstrate strong verbal and written business communication skills.

Customer Service

• Communicate effectively, positively, and proactively with customers.
• Follow customer‑specific site standards and procedures.
• Conduct business in a professional manner.
• Provide excellent customer care and support.
• Be patient, attentive, and responsive to customers in solving their problems.
• Follow up and honor commitments with customers.

Project Responsibilities

• Complete assigned tasks accurately, on schedule, and under budget.
• Understand the scope of work, identify when issues arise beyond that scope, and communicate those issues to the assigned project lead.
• If applicable, direct and oversee junior or subordinate staff members regarding construction, operations, and/or maintenance tasks at a project site.

Supervisory Responsibilities (If Applicable)

• Participate in management and leadership training.
• Manage staff technician schedules.
• Effectively manage technician flow to align with company priorities.

Required Skills and Abilities

• Manage time and priorities.
• Complete tasks efficiently.
• Demonstrate continuous learning and professional growth.
• Up to 100% of time spent at customer locations, with overnight travel up to 60%.

On Call

• On call rotation participation may be required based on location and client needs.

Work Authorization/Other Requirements

• Proof of eligibility to work in the country where the position is located is required.
• Maintain a valid driver’s license.
• Fit for duty at all times.

Culture

• Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects.
• Be a good teammate, support colleagues, promote a positive atmosphere, and drive employee success.
• Go the extra mile for customers, take ownership of their needs, and over‑communicate to drive customer success.
• Foster an environment of integrity, trust, collaboration, professionalism, and leading by example.

What You’ll Get

• Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement.
• Benefits: multiple healthcare packages, including low‑cost options.
• Casual dress: every day is “Casual Friday”.
• Training: in‑house and factory technical training.
• Tuition reimbursement: encouragement for academic advancement and professional credentialing.
• Vacation/sick time for work‑life balance.
• Culture & extras: free lunches, regular team bonding & fun office events, and company swag.

Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Thermo Systems, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.