Lead Contents Restoration Crew Chief

SERVPRO of The Saint Croix Valley; Hudson (WI); In loco; USD 26.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Descrizione del lavoro

SERVPRO of The Saint Croix Valley is seeking a Contents Crew Chief to lead inventory, packing, cleaning, and restoration of belongings affected by fire, water, and mold. This role requires strong leadership, attention to detail, and the ability to coordinate a team effectively while providing outstanding customer service.

The team will use company software for detailed inventories, supervise technicians, and ensure safety and quality standards throughout the restoration process.

Competenze

• High school diploma or equivalent.
• 2–5 years in contents restoration, moving, packing, or related field.
• Prior leadership or supervisory experience preferred.
• Ability to lift up to 50 lbs and work in physically demanding conditions.
• Excellent communication and customer service skills.

Mansioni

• Supervise and lead a team of Technicians in packing, transporting, cleaning, and restoring personal belongings.
• Conduct detailed inventory of affected contents using company software.
• Ensure proper handling and care of customer belongings throughout the restoration process.
• Operate and train team members on specialized cleaning equipment such as ultrasonic and ozone machines.
• Communicate with customers and insurance adjusters regarding the status of their belongings.
• Oversee the organization and storage of customer property in a secure warehouse.
• Ensure work is completed according to company and industry standards.
• Maintain accurate documentation of job progress, equipment usage, and customer interactions.
• Follow safety protocols and enforce proper handling procedures for hazardous materials.
• Assist in training new team members and ensure high-quality performance from all crew members.
• Report any project challenges to management and suggest solutions.

Conoscenze

Attention to detail

Customer service

Leadership

Team coordination

Formazione

High school diploma or equivalent

Strumenti

Restoration software

Descrizione del lavoro

SERVPRO of The Saint Croix Valley is seeking a Contents Crew Chief to lead inventory, packing, cleaning, and restoration of belongings affected by fire, water, and mold. This role requires strong leadership, attention to detail, and the ability to coordinate a team effectively while providing outstanding customer service.

The team will use company software for detailed inventories, supervise technicians, and ensure safety and quality standards throughout the restoration process.