Lead, Configuration Services & Claims Quality

Neighborhood Health Plan of Rhode Island; Smithfield (RI); On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Smithfield, Rhode Island, is looking for a Manager of Configuration Services to ensure consistent product performance in claims systems. This role includes managing the deployment and operational improvements, oversees staff compliance, and requires strategic thinking. Ideal candidates have over 5 years in business analysis, strong interpersonal skills, and experience with healthcare systems. Additionally, proficiency in data analysis tools and project management is essential.

Qualifications

• 5+ years of related business analysis/business systems analysis experience.
• 3 years of managed care/health care experience.
• Experience in mentoring and training colleagues.

Responsibilities

• Manage the Configuration Services Process and oversee deployment.
• Ensure compliance with the System Development Life Cycle (SDLC).
• Develop production migration plans and improve audit quality standards.

Skills

Interpersonal skills

Data analysis

Project management

Problem-solving

Communication skills

Leadership

Education

Bachelor's Degree

Tools

Microsoft Office

SQL

JIRA

Cognos

Job description

A healthcare organization in Smithfield, Rhode Island, is looking for a Manager of Configuration Services to ensure consistent product performance in claims systems. This role includes managing the deployment and operational improvements, oversees staff compliance, and requires strategic thinking. Ideal candidates have over 5 years in business analysis, strong interpersonal skills, and experience with healthcare systems. Additionally, proficiency in data analysis tools and project management is essential.