Lead Concierge - Atlas

Greystar; Oakland (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Greystar is seeking a Lead Concierge for their luxury high-rise community in Oakland. This role involves organizing resident services, managing traffic, and ensuring a high level of customer satisfaction. The ideal candidate will be dynamic and organized, with necessary experience in concierge duties.

Benefits

Generous Paid Time Off

Healthcare benefits

401(k) with Company Match

Paid Parental Leave

Employee Assistance Program

Qualifications

• Experience as a concierge or doorman is required.
• Must be self-starter and organized.

Responsibilities

• Greets and assists residents in the lobby.
• Monitors guest traffic and manages deliveries.
• Keeps daily logs of events and security status.

Skills

Customer Service

Organizational Skills

Communication

Resourcefulness

Job description

Join to apply for the Lead Concierge - Atlas role at Greystar

1 day ago Be among the first 25 applicants

Join to apply for the Lead Concierge - Atlas role at Greystar

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

R0158616 Atlas Oakland, California

Apply Now

• Overview
• Job Responsibilities
• Success Profile
• Trending
• Benefits
  
  

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Back to navigation (Overview)

Job Responsibilities

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

Job Description

• Unit Count: 633
• Property Type: High-Rise
• Work Schedule: M-F, 6:30 am - 3:30 pm
• We are looking for a dynamic Lead Concierge who is a self-starter, organized, and computer savvy for our beautiful luxury high-rise community. Must have experience as a concierge or doorman.
• $100 average bonus a month
• Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member. 2. Monitors guest traffic.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Assists residents with the checking in or out of luggage carts.
• Monitors parking garage for team members and vendors.
• Monitors fire alarm panel and security cameras.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Keeps a daily log of events and community security status. Reports any concerns to management.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
• Books freight elevator for move-in, move-out and furniture deliveries
  
  

The hourly range for this position is $22.12 - $27.00 (Oakland)

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
  
  

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
  
  

Greystar will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Back to navigation (Job Responsibilities)

Share this job

• Facebook
• X
• LinkedIn
• Email
  
  

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

• Professional
• Organized
• Responsible
• Resourceful
• Helpful
• Confident
  
  

Back to navigation (Success Profile)

Trending

x

Meet our people and discover how you can make an impact providing a home to people across the world.

"Greystar and my values are perfectly aligned to enrich the lives we touch by doing things the right way. The company lives by this and it provides balance in my life and work becomes an entirely different experience. There is passion that moves you to a whole new level of fulfillment and gratitude. That’s when you can do your best for yourself, your customers, and your team."

• Daiva
  
  

Back to navigation (Trending)

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

• in select countries
  
  

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

• varies by country
  
  

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance

Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

Back to navigation (Benefits)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Greystar by 2x

Get notified about new Lead Concierge jobs in Oakland, CA.

Customer Experience Analyst Lead (Customer Support)

Seasonal Consumer Experience Representative

Customer Service Representative - State Farm Agent Team Member

Walnut Creek, CA $55,000.00-$85,000.00 2 years ago

San Francisco, CA $85,800.00-$104,000.00 1 month ago

San Francisco, CA $26.00-$28.00 5 days ago

San Francisco, CA $67,500.00-$97,500.00 1 month ago

Concord, CA $55,000.00-$85,000.00 2 years ago

San Francisco, CA $62,000.00-$120,000.00 1 day ago

Customer Success Specialist (Full-Time/Intern)

Airline Customer Service Representative (GENERAL) at SFO Airport - $21.79 w Health / $24.14 wo

San Francisco, CA $21.00-$21.00 6 days ago

San Francisco, CA $130,000.00-$170,000.00 3 weeks ago

San Francisco, CA $48,000.00-$70,000.00 2 weeks ago

Lobby Ambassador (16 Hour Part-Time)- The Pacific

San Francisco, CA $60,000.00-$90,000.00 2 weeks ago

Airline Customer Service Agent - San Francisco, CA

San Francisco, CA $2,290.00-$2,490.00 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.