Lead Concessions Supervisor - PNC Park - Concessions

Aramark; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Concessions Supervisor to oversee food service operations. This role involves managing staff, ensuring food safety, and maintaining high customer service standards. The ideal candidate will have supervisory experience and a passion for food service. Join a dynamic team where your contributions will enhance customer satisfaction and operational efficiency. If you thrive in a fast-paced environment and enjoy leading a team, this opportunity is perfect for you!

Qualifications

• Previous supervisory experience in a food service environment preferred.
• Ability to acquire food safety certification essential.

Responsibilities

• Schedule and assign daily work tasks to the food service team.
• Train and guide staff on food safety and customer service.
• Ensure excellent customer service and maintain stock levels.

Skills

Customer Service

Food Safety

Inventory Management

Supervisory Skills

Education

High School Diploma

Food Safety Certification

Job description

Job Description

The Concessions Supervisor is responsible for overseeing or delegating responsibilities within the food service operation, such as inventory management, customer service, food preparation, and food safety and sanitation procedures. Responsibilities may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

1. Schedule and assign daily work tasks to the food service team and supervise task completion.
2. Train and guide staff on job duties, food safety, sanitation, and customer service.
3. Prepare and assemble food items according to standardized recipes and instructions.
4. Store food properly following safety policies and procedures.
5. Set up work stations, including prep tables, service counters, hot wells, and steam tables.
6. Break down, clean, and sanitize work stations.
7. Serve food to customers, ensuring guest satisfaction and anticipating needs.
8. Replenish food items and maintain stock levels.
9. Maintain excellent customer service and a positive attitude towards guests, customers, clients, and coworkers.
10. Follow Aramark safety policies, including food safety and sanitation protocols.
11. Ensure the security of company assets.

At Aramark, developing new skills and doing what it takes to get the job done positively impacts our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous supervisory experience in a related role preferred.
• Previous food service experience required.
• Ability to acquire food safety certification.
• Ability to work independently with limited supervision.
• Excellent customer service skills.

This role may involve physical activities such as lifting, bending, pushing, pulling, extended walking, and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.