Lead Computer Operator

Sodexo Group; Piscataway Township, Fort Worth (NJ, TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Lead Computer Operator, where you will manage global switchboard operations and be the key contact for incoming calls. This role requires a team-oriented individual who excels in fast-paced environments and can multitask with ease. You'll play a crucial part in ensuring customer satisfaction and maintaining smooth operations. With a commitment to diversity and inclusion, this organization values your contributions and offers a supportive workplace culture. Embrace the opportunity to make a global impact every day while enjoying a comprehensive benefits package.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Team-oriented and adaptable with a focus on customer satisfaction.
• Reliable in maintaining a healthy and safe working environment.

Responsibilities

• Operate a telephone console to route incoming calls effectively.
• Ensure customer satisfaction in service and problem resolution.
• Perform additional clerical duties as needed.

Skills

Customer Service

Multitasking

Communication Skills

Education

High School Diploma or GED

Job description

Role Overview

Sodexo Corporate Services is seeking a Lead Computer Operator to oversee global switchboard operations at our client site in Piscataway, NJ. In this key role, you will serve as the primary point of contact for all incoming global calls, ensuring each inquiry is efficiently directed to the appropriate individual or department. We’re looking for adaptable, team-oriented professionals who thrive in fast-paced environments and can multitask with confidence and composure. Join Sodexo and be part of something greater—where your contributions make a global impact every day!

Corporate Services

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do

• Operate a telephone console or switchboard to route incoming calls to the appropriate party.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution
• May perform additional clerical duties
• Attends work and shows for scheduled shift on time with satisfactory regularity
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
• High School diploma, GED or equivalent experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or equivalent experience