Lead Computer Operations Analyst

State Employees' Credit Union; Raleigh (NC); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

State Employees' Credit Union is seeking a Lead Computer Operations Analyst in Raleigh, NC, to lead enterprise-wide scheduling strategy and ensure high availability. The role interfaces with application development, system programming, and operations to drive alignment, governance, and process improvements.

The ideal candidate will have a strong background in mainframe scheduling, JCL, and leading batch redesign initiatives, with a focus on reliability, performance, and continuous improvement

Qualifications

• 7 years of experience in mainframe scheduling and operations liaison roles.
• Proficiency in JCL and enterprise scheduling tools.
• Experience leading major batch cutover or redesign projects.

Responsabilités

• Lead enterprise-wide scheduling architecture and strategy.
• Coordinate across application development, systems, and operations teams.
• Manage SLA compliance and resolve batch delays.
• Drive continuous operational improvements through automation.
• Support change and release management coordination.

Connaissances

Leadership

Collaboration

Problem-solving

Formation

High School Diploma

Associates degree in IT or related field

Outils

JCL

Mainframe scheduling tools

Description du poste

Lead Computer Operations Analyst# SECU Careers## Lead Computer Operations AnalystApply: Operations - Raleigh - Creedmoor Rd: Full time: Posted Today: JR-16676**If you are motivated and believe in the credit union philosophy of \"People Helping People,\" join our team!**Position Overview:The Lead Computer Operations Analyst leads enterprise-wide scheduling strategy, oversees coordination between systems and application teams, and supports continuous improvement of batch operations. This role ensures operational consistency and high availability.**Essential Responsibilities:**The ideal candidate will be responsible for:* **(30 %) Scheduling Architecture & Strategy:** Design enterprise-wide scheduling models and maintenance strategies.* **(20 %) Cross-Team Coordination & Governance:** Lead collaboration efforts between application development, system programming, and operations.* **(15 %) SLA Management & Exception Handling:** Ensure job stream execution meets defined SLAs and address recurring job delays or anomalies.* **(15 %) Operational Improvement Initiatives:** Drive continuous improvement through standardization, automation, and documentation enhancements.* **(10 %) Change & Release Management Support:** Participate in release planning and ensure jobs are updated accurately in coordination with application releases.* **(10 %) Leadership & Mentorship:** Provide guidance and direction to scheduling analysts and operations staff.**Required Education & Experience (Knowledge, Skills, & Abilities):*** High school diploma or equivalent* 7 years of experience in mainframe scheduling and operational liaison roles.* Proficiency in JCL and enterprise job scheduling tools.* Experience leading major cutover or batch redesign projects.**Preferred Education & Experience (Knowledge, Skills, & Abilities):*** Associates degree in IT, Computer Science, Information Systems or related field.* 7 years of relevant experience* Knowledge of parallel testing phased scheduling, and job control auditing.**Job Environment & Physical Requirements:*** This position typically operates in a professional office environment or hybrid/ remote setup.* Ability to remain in a stationary position (seated or standing) for extended periods of time while working on a computer.* Ability to communicate effectively in person, over the phone, and via collaboration tools.SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.***Disclaimer****State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.*### About UsState Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a \"Do the Right Thing\" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.