LEAD COMMUNITY TRAINER

Goodwill Industries of Northeast Iowa, Inc.; Dyersville (IA); On-site; USD 23,000 - 30,000; Full time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Dyersville, IA is seeking a Lead Community Trainer to guide participants through training, supervision, and coordination of services. The role emphasizes effective communication, documentation, and crisis intervention to support individuals served under their plans.

You will supervise staff, maintain records, drive participants to activities, and ensure compliance with program requirements while promoting the organization’s IMPACT values and mission.

Qualifications

• High school diploma or GED is required.
• CPR/First Aid and Medication Management certification within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to instruct persons with disabilities.
• Ability to adjust to unexpected situations.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle confidential information.
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license, and automobile insurance, required.

Responsibilities

• Acts as primary contact for parents/guardians of program participants at assigned site, county workers, and medical appointments.
• Monitors schedules and cleanliness of the site, and time off for program participants.
• Drives participants to appointments, events, stores, and activities.
• Maintains and reviews documentation for the site and submits it timely to the Program Manager.
• Assists with training new Team Members at the site.
• Supervises completion of Individual Program Plans and required documentation.
• Maintains accurate documentation on participants and updates guidelines and systems.
• Submits documentation on participants in a timely manner.
• Builds rapport with participants through effective communication.
• Provides crisis intervention and complies with reporting requirements.
• Maintains professional relationships with participants, families, coworkers, and agencies.
• Assists participants with developing strategies and following through on responsibilities.
• Encourages participants to achieve goals by programming based on preferences and strengths.
• Provides information about community resources and helps with self-advocacy.
• Ensures access to resources and coordinates them as needed.
• Provides ongoing assessment of participants’ needs and capabilities.
• Completes all duties and models IMPACT values.

Skills

Effective written and verbal comms

Computer proficiency

Reliable cellphone

Confidential information handling

Adaptability to change

Positive attitude

Reliable transportation

Loyalty to mission

Instructing persons with disabilities

CPR/First Aid certification

Medication Management certification

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LEAD COMMUNITY TRAINER

Full Time Dyersville Mission, Dyersville, IA, US

3 days ago Requisition ID: 1521

Salary Range: $16.95 To $21.55 Hourly

Job Summary:

This position reports to the Program Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for training, supervising, advising, and monitoring activities of persons served as outlined in their Individual Program Plan or Individual Employment Plan. This position also communicates effectively with program participants, counsels them, and coordinates services for them as needed. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work.

Duties and Responsibilities:

(Essential functions of the position are listed in bold print.)

• Acts as primary contact for parents/guardians of program participants at assigned site, county workers, and medical appointments.
• Monitors schedules of program participants, cleanliness of assigned site, and time off for program participant.
• Drives program participants to and from appointments, events, stores, activities, etc.
• Maintains and reviews all documentation and paperwork for assigned site and submits it to the appropriate Program Manager in a timely manner.
• Assists with training new Team Members scheduled to work at the site.
• Supervises the completion of Individual Program Plans and required documentation.
• Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities.
• Submits documentation for program participants in a timely manner.
• Builds rapport with program participants through effective communication based on the participants’ communication style.
• Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention.
• Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies.
• Assists program participants with developing strategies, making informed choices, and following through on responsibilities.
• Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths.
• Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate.
• Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed.
• Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences.
• Completes all duties of the job and all work requirements.
• Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Qualifications:

• High school diploma or GED, required.
• A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to effectively instruct persons with disabilities.
• Ability to adjust to unexpected or different situations.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle and maintain confidential information.
• Possess a positive attitude and infect others with similar enthusiasm
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license, and automobile insurance, required.
• Ability to use good judgment, discretion, and initiative.