Lead Community Manager

Namely

Irvine (CA)

On-site

USD 131,000 - 155,000

Full time

2 days ago
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Benefits offered by this job

Medical (100% paid)
Dental (100% paid)
Vision (100% paid)
Unlimited PTO/Vacation
Life insurance (100% paid)
401K with competitive contribution
Annual company trip
Free lunch
Free snacks
Free drinks
Casual workplace
Irvine office
Growth opportunities
Annual Game Jam

Job summary

MobilityWare is seeking a relationship-driven community builder to shape our community approach for Spades and related games. You will grow an engaged player community, translate insights into opportunities, and foster authentic relationships with players and partners.

You will work with Product Marketing to adapt brand voice, manage programs at digital and in-person touchpoints, and report on community health with KPI-driven insights.

Qualifications

  • Approximately 5+ years of experience in community building, grassroots programs, partnerships, audience development, or a related field—or an equivalent track record.
  • Evidence of launching or substantially growing a community, program, or system from an early stage, including social media channels.
  • Strong understanding of gaming culture and community norms, with ability to earn trust across diverse groups.
  • Experience developing programs that drive participation with measurable KPI support.
  • Strong writing, facilitation, and editorial judgment, including recognizing stories without being the primary producer.
  • Strategic and analytical judgment; ability to turn qualitative and quantitative insight into recommendations.

Responsibilities

  • Develop and execute an early-stage strategy to build and grow an engaged player community, including the operating approach and measures of success.
  • Serve as the voice of the player by gathering feedback and translating community insight into actionable recommendations.
  • Build authentic, two-way relationships with players, community leaders, and external partners.
  • Develop and run scalable programs across digital and in-person touchpoints that encourage participation and long-term engagement.
  • Partner with Product Marketing to adapt brand voice for community settings and lead day-to-day community expression.
  • Identify player achievements and surface them to Creative, Marketing, and PR for story development and distribution.
  • Establish community standards, moderation and escalation practices, and reporting rhythms.

Skills

Community building
Relationship management
Strategic planning
KPIs & analytics
Content creation
Event planning
Cross-functional collaboration

Tools

CRM tools

Job description

MobilityWare is looking for a relationship-driven community builder to help build and grow a connected, trusted, and engaged community around Spades. This role will shape our community approach, build meaningful relationships, develop scalable programs, and create opportunities for players to connect and deepen their involvement. The strongest candidate knows how to earn trust, bring people together, and turn community insight into meaningful opportunities for players and the business.

Responsibilities:
  • Develop and execute an early-stage strategy to build and grow an engaged player community, including the operating approach and measures of success.
  • Serve as the voice of the player by gathering feedback and translating community insight, cultural context, sentiment, and risks into actionable recommendations.
  • Build authentic, two-way relationships with players, community leaders, and relevant external partners.
  • Develop and run scalable programs across appropriate digital and in-person touchpoints that encourage participation, connection, and long-term engagement.
  • Partner with Product Marketing, which owns core positioning and brand voice, to adapt that foundation for community settings and lead day-to-day community expression, editorial judgment, and execution.
  • Identify player achievements, perspectives, and moments worth sharing; surface them to Creative, Marketing, and PR and collaborate on story development and distribution.
  • Establish community standards, moderation and escalation practices, and responsible operating rhythms.
  • Define and report community health and contribution using quantitative and qualitative signals.
Qualifications for Position:
  • Approximately 5+ years of experience in community building, grassroots programs, partnerships, audience development, or a related field—or an equivalent track record.
  • Evidence of personally launching or substantially growing a community, program, or system from an early stage, including social media channels.
  • Strong understanding of Spades culture is highly preferred, including respect for differences in language, traditions, rules, and community norms.
  • Demonstrated ability to earn trust and build authentic relationships with diverse communities and external partners.
  • Experience developing programs and experiences that drive participation, connection, and long-term engagement with measurable KPI support.
  • Strong writing, facilitation, and editorial judgment, including the ability to recognize stories without being the primary creative producer.
  • Strategic and analytical judgment; able to turn qualitative and quantitative insight into recommendations and evaluate program effectiveness.
  • Comfort collaborating across several internal partners without direct authority.
  • Willingness and ability to travel periodically for community gatherings, partner meetings, and relevant events.
  • (Preferred) Experience in mobile gaming, consumer apps, grassroots communities, community partnerships, online operations, live events, tabletop games, or other culturally rooted communities.
A Little Bit About Us:

MobilityWare is one of the leading mobile game publishers of card and puzzle games. With our headquarters in the heart of Orange County and a growing studio in Utah, we’re dedicated to our mission of bringing joy to others one game at a time. Ever since our flagship title Solitaire hit the Apple App Store on the day it opened in 2008, MobilityWare has been entertaining gamers around the world. With a product portfolio that includes beloved hits such as FreeCell, MONOPOLY Solitaire, Spades, Hearts, Mahjong, and Bubble Shooter Pop, our games have been downloaded over 600 MILLION times.

MobilityWare was recently named one of Built in LA’s Best Places to Work for the fifth year in a row and we’ve been recognized as one of the Best Places to Work in Orange County five times by the Orange County Business Journal and OC Register. While we’re proud to be the company behind some of mobile gaming’s most popular titles, our most important achievement is creating a work environment that encourages professional growth and prioritizes the wellness of all of our team members.

Do we have your attention yet? Here are just some of the perks of working with us:
  • We offer medical (100% paid option), dental (100% paid), vision (100% paid), unlimited PTO/Vacation, life insurance (100% paid), and a 401K with competitive contribution.
  • Annual, all-inclusive company trip for you and a guest. Previous destinations include Hawaii, a Mexican Riviera Cruise, Las Vegas and Los Cabos!
  • In the office we offer things like free lunch, free snacks, and free drinks.
  • Casual workplace that includes a relaxed dress code, plus a newly remodeled office in the heart of Irvine.
  • Growth, growth, growth - we are growing, and we would love for you to join us on the ride.
  • Annual Game Jam to show off your creative chops!

In compliance with local law, we are disclosing compensation for this role. The range listed is just one component of MobilityWare’ s total compensation package for employees, which may include short- and long-term incentives and program-specific awards. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, certifications, location, business needs, or market demands. This range is based on a full-time position. This range may be modified in the future. The annual base salary pay range for this role is $131,000- $155,000.

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