Lead Coffeehouse Shift Supervisor: Craft & Connection

Starbucks Corp.; Council Bluffs (IA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Council Bluffs seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food to customers. You’ll coach team members, manage shift operations, and uphold store policies with a strong emphasis on safety and service.

This role requires flexible hours, strong communication, and the ability to work well in a team.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Strong interpersonal and communication skills.
• Flexible availability including early mornings, evenings, weekends, holidays.
• Ability to learn quickly, and adapt to a fast-paced retail environment.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Oversee daily beverage and food preparation to standard recipes or customized orders.
• Coach and delegate tasks to team members to ensure smooth shift execution.
• Maintain safety, cash handling, and store policies while providing excellent customer service.

Skills

Customer service

Staff leadership

Communication skills

Flexibility

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Council Bluffs seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food to customers. You’ll coach team members, manage shift operations, and uphold store policies with a strong emphasis on safety and service.

This role requires flexible hours, strong communication, and the ability to work well in a team.