Lead Coffeehouse Shift Supervisor, Craft & Connect

Starbucks Corp.; West Palm Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Health insurance

Paid time off

Job summary

Starbucks Coffee Company in West Palm Beach, FL is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction creates a welcoming space for the community.

You will coach team, manage orders, uphold safety, and model excellent service while maintaining a friendly, efficient store environment. The role offers growth opportunities through robust benefits and training programs.

Qualifications

• Six months experience in a role requiring frequent customer interaction.
• Ability to coach food/beverage preparation to standard recipes.
• Experience delegating tasks and coordinating 2+ employees.
• Strong communication and teamwork skills.
• Ability to work flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Lead shift with craft and heart to deliver quality beverages and food.
• Direct and coach team to meet store standards.
• Ensure cash handling, safety, and security.
• Train team on recipes and procedures.
• Maintain welcoming store atmosphere.

Skills

Customer service

Leadership

Cash handling

Communication

Team coordination

Flexible scheduling

Tools

POS system

Job description

Starbucks Coffee Company in West Palm Beach, FL is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction creates a welcoming space for the community.

You will coach team, manage orders, uphold safety, and model excellent service while maintaining a friendly, efficient store environment. The role offers growth opportunities through robust benefits and training programs.