Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Los Angeles (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage: Starbucks College AA

Paid vacation and sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will guide team members, coach beverage and food preparation, and uphold standards for quality, safety, and customer service.

The role requires six months of customer-facing experience, strong communication, and the ability to manage tasks in a fast-paced retail environment. Flexible hours and weekend availability are expected.

Qualifications

• Six months of experience in a role involving constant customer interaction and fulfilling requests.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to make a welcoming Starbucks coffeehouse for the community.
• Provide quality beverages and food according to standard recipes, or customize as requested by customers.
• Coach beverage and food preparation to standard recipes, including adjustments for customer requests.
• Delegate tasks to team members and oversee two or more employees.
• Maintain store safety, security, cash handling, and adherence to operating policies.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Cash handling

Food and beverage prep

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will guide team members, coach beverage and food preparation, and uphold standards for quality, safety, and customer service.

The role requires six months of customer-facing experience, strong communication, and the ability to manage tasks in a fast-paced retail environment. Flexible hours and weekend availability are expected.