Lead Coffeehouse Shift — Craft & Growth

Starbucks Corp.; South Lebanon (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage via Starbucks College

Paid parental leave

401(k) retirement plan with employer 0

Vacation time accrues

Job summary

Starbucks Corp. in the United States seeks a shift supervisor to lead with craft and heart, guiding partners to make every cup a welcoming moment for the community. You will uphold quality beverages and food, ensure cash handling accuracy, and maintain store safety and security.

This role emphasizes people leadership, rapid learning, and collaboration within a team. You will coach others, manage attendance, and support flexible scheduling to deliver an exceptional guest experience.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, and holidays.
• 6 months of experience in a customer-facing role.
• Able to delegate tasks to two or more employees.
• Willingness to learn quickly; strong oral communication.
• Knowledge of the retail environment; strong interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct the work of fellow partners and coordinate tasks.
• Prepare and coach beverages and food to standard recipes or customized per customer requests.
• Ensure quality beverages/food, cash handling accuracy, and store safety.
• Uphold store policies and security measures.

Skills

Leadership

Customer service

Communication

Team management

Attention to detail

Cash handling

Flexibility

Training & coaching

Job description

Starbucks Corp. in the United States seeks a shift supervisor to lead with craft and heart, guiding partners to make every cup a welcoming moment for the community. You will uphold quality beverages and food, ensure cash handling accuracy, and maintain store safety and security.

This role emphasizes people leadership, rapid learning, and collaboration within a team. You will coach others, manage attendance, and support flexible scheduling to deliver an exceptional guest experience.