Lead Coffee Barista & Team Leader

Bocachamber; Miami Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Bocachamber in Miami Beach is seeking a Lead Coffee Barista to shape customers' coffee experiences and lead a team of skilled baristas. The role involves ensuring high standards of quality and customer service, conducting training, and overseeing coffee preparation. Proven experience in a high-volume coffee environment, strong leadership, and communication skills are essential. Flexibility to work various shifts is required. Join us and be a part of our thriving coffee culture.

Qualifications

• Proven experience as a lead barista or similar role in a high-volume coffee establishment.
• Strong communication and interpersonal skills to effectively manage a diverse team and interact with customers.
• Excellent organizational and multitasking abilities to handle various responsibilities in a fast-paced environment.

Responsibilities

• Lead and inspire a team of baristas, fostering a positive and collaborative work environment.
• Conduct training sessions for new hires and ongoing development for existing team members.
• Oversee the coffee preparation process to ensure consistent quality in every cup.
• Model and promote exceptional customer service to create a welcoming experience for patrons.
• Address customer inquiries, concerns, and feedback with professionalism.

Skills

Leadership and team management

Customer service

Coffee equipment knowledge

Communication skills

Organizational abilities

Multitasking

Education

Barista or coffee-related certifications

Job description

Bocachamber in Miami Beach is seeking a Lead Coffee Barista to shape customers' coffee experiences and lead a team of skilled baristas. The role involves ensuring high standards of quality and customer service, conducting training, and overseeing coffee preparation. Proven experience in a high-volume coffee environment, strong leadership, and communication skills are essential. Flexibility to work various shifts is required. Join us and be a part of our thriving coffee culture.