Lead Clinician -RN MA - Boston

Sono Bello; Mississippi; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in cosmetic surgery is seeking a Lead Clinician to enhance patient experience and oversee clinical operations. This role is perfect for a dynamic individual who thrives in a fast-paced environment and is passionate about delivering quality care. As a Lead Clinician, you will balance your clinical responsibilities while leading a team to achieve high satisfaction and operational efficiency. Join a supportive and energetic team that values collaboration and innovation, where your contributions will directly impact the lives of patients seeking transformation. This is an exciting opportunity to grow within a company dedicated to excellence in the cosmetic surgery field.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Paid Holidays

Employee Assistance Program

Qualifications

• Preferred LPN/RN licensure with clinical experience.
• Strong organization and communication skills are essential.
• ACLS certification required.

Responsibilities

• Assist Practice Manager in overseeing daily clinical operations.
• Support quality care and maintain clinical efficiency.
• Participate in hiring and onboarding new clinical staff.

Skills

Organizational Skills

Communication Skills

Critical Thinking

Conflict Management

Training Aptitude

Decision-Making

Relationship Building

Agility and Adaptability

Education

LPN/RN Licensure

BA/BS Degree

Tools

MS Office

Zenoti

CPB

Job description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

The Lead Clinician assists the Practice Manager in overseeing the delivery of our trusted brand of service, the Sono Bello patient experience, and the efficient operations of daily clinical activities. They are seen as the clinical team lead, driving an effective and efficient daily flow resulting in strong KPI output and high team member satisfaction. The Lead Clinician responsibilities are balanced in tandem with the responsibilities of their core role as a member of the center clinical team defined by their licensure (ex. RN, LPN).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Embodies the Sono Bello Mission Statement and Core Values by ensuring our patients’ safety and experience are top priority, working with integrity, continually evolving, and learning, and collaborating as a team to create a challenging and rewarding culture.
• Outstanding performance against the team member’s core role within the center, as defined by their licensure; the time split performing the Lead Clinician and core role responsibilities is expected to be approximately 50/50.
• Supports day-to-day clinical activities in an accredited outpatient surgical facility, to include delivery of quality care and maintaining and overseeing the efficiency of clinical operations.
• Assists the Practice Manager to build and communicate an effective nurse schedule. Establishes optimal clinical assignments that balances maximizing transformation surgery output with team member satisfaction; metrics to include; clinic-on time starts, OR turnarounds, and on time appointment starts.
• Ability to access, review, and align company technology platforms (ex. Zenoti and CPB) to support operational efficiency.
• Acts with integrity to maintain patient confidentiality and ensure HIPAA compliance at all times while maintaining PHI disclosure records.
• Extensive knowledge of the companies’ policies and procedures.
• Demonstrates knowledge of standard precautions, hand hygiene, transmission-based precautions, and personal protective equipment.
• Enforces policy adherence consistent with AAAHC guidelines to maintain superb Quality Assurance (QA) and Quality Improvement (QI).
• Oversight of QA/QI reporting.
• Attends and participates in scheduled clinic and corporate meetings including staff education, inservices, and clinic staff meetings. Meetings that require minutes to be signed off will be owned by the lead clinician to ensure they huddle with the team to relay the information and get all sign offs.
• AAAHC preparedness and associated files are kept up to date with appropriate information.
• Performs chart audits including patient photos - responsible for clinical team member follow up and education as required.
• Advises and serves as a role model for clinical staff regarding patient care and clinical tasks; including: policy, procedure, SOPs, and Accreditation.
• Develop and maintain strong partnerships across all Team Members within the center, including communication and meeting cadence, building best practices, and displaying excellent judgement.
• Participates in interviewing and hiring all clinical candidates with the Practice Manager.
• Assists the Practice Manager with onboarding new clinicians, including setting up their onboarding schedule, assigning most appropriate preceptor(s), and following up with the new hire regularly to ensure a successful onboarding.
• Becomes certified as a “training mentor.”

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Preferred LPN/ RN licensure, at minimum MA/ST certification.
• BA/BS Degree or equivalent combination of education and experience preferred but not required.
• Two or more years of clinical experience required.
• Must maintain ACLS certification.
• 1-2 years of clinical leadership a plus.
• Experience in Cosmetic Practice or previous Medical Office Management a plus.
• Regular and predictable attendance is an essential function of the job.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS AND ABILITIES:

• Strong organization and communication skills.
• Training aptitude.
• Experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes.
• Proficiency with MS Office and can learn a variety of computer operating systems.
• Ability to handle sensitive and confidential matters in an appropriate way.
• Relationship building.
• Agility and adaptability.
• Innovation and creativity.
• Employee motivation.
• Decision-making.
• Conflict management.
• Critical Thinking.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type. Specific vision abilities required by this job include close vision. Employee will sit for several hours each day but will also need mobility and the ability to stand and walk for periods of time. Employee may need to lift up to 20 pounds on occasion.

WORK ENVIRONMENT:

This position works in an office environment. The noise level in the work environment is usually quiet to moderate as compared to a private office with light traffic and computer printers.

BENEFITS:

• Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.