Lead Clinical Care Coordinator

Palm Medical Centers; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Palm Medical Centers in Orlando, FL seeks an experienced Clinical Coordinator with leadership experience to join our team. The role coordinates plans of care for hospital and nursing home patients from admission to discharge to ensure continued effective care.

Reports to the Director of Utilization Management. Responsibilities include admitting clients, tracking admissions/discharges, coordinating treatments, and ensuring follow-up care. Full-time with comprehensive benefits available.

Qualifications

• Proven working experience in case management, mental health care management or a related role.
• Excellent knowledge of case management principles, management and reimbursement.
• Experience with psychological aspects of care.
• Effective communication skills.
• Excellent organizational and time management skills.
• Familiarity with professional and technical emerging knowledge.
• Problem solving and multi-tasking abilities.
• Compassionate with teamwork.
• Knowledge of CPT codes and ICD-10.
• Bilingual preferred.
• Knowledge of InterQual or Milliman Care Guidelines preferred.

Responsibilities

• Admit new clients by reviewing records and applications; conduct orientations.
• Communicate daily tracking of hospital/nursing home admissions and discharges for statistics and cost management.
• Determine client needs via intake interviews and evaluations; review treatment objectives and plans.
• Establish treatment programs by scheduling and coordinating services; arrange transportation and escort.
• Monitor cases by verifying attendance, evaluating treatments, and advocating for needed services.
• Maintain client records by reviewing case notes and progress.
• Communicate with managers on discharges to ensure proper follow-up care.
• Obtain weekly updates on all nursing home patients.
• Identify patients related to potential subrogation or cost allocations.
• Coordinate transfers of patients as instructed by Medical Director or PCP.
• Arrange direct admissions to hospitals and SNF placements.
• Assist PCP in placing patients at SNF and monitor LOS.
• Communicate progress via weekly interdisciplinary meetings and distribute results to team and family.
• Improve staff competence by providing educational resources and opportunities.
• Improve treatment results by evaluating and redesigning processes and policies.
• Improve financial status by analyzing results and identifying trends.

Skills

Communication skills

Organizational skills

Time management

Problem solving

Teamwork

Tools

CPT codes

ICD-10

Job description

Palm Medical Centers in Orlando, FL seeks an experienced Clinical Coordinator with leadership experience to join our team. The role coordinates plans of care for hospital and nursing home patients from admission to discharge to ensure continued effective care.

Reports to the Director of Utilization Management. Responsibilities include admitting clients, tracking admissions/discharges, coordinating treatments, and ensuring follow-up care. Full-time with comprehensive benefits available.