Lead Clinical Application Support Analyst

Good Samaritan Society; Wisconsin; Remote; Full time

Job summary

Good Samaritan Society seeks a qualified Application Analyst to oversee the duties of clinical information technology development and support. This full-time position, located remotely in Wisconsin, offers competitive annual salary based on experience, and attractive benefits including health and retirement plans.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Generous Time Off

Qualifications

• Bachelor's degree in a clinical field preferred.
• Experience in Information Technology preferred.
• IT certification required within six months of hire.

Responsibilities

• Oversee work of Analysts in clinical information technologies.
• Partner with Business Analyst and Project Manager on business requirements.
• Act as liaison to leaders, departments, and providers.

Skills

Problem Solving

Critical Thinking

Customer Service

Time Management

Education

Bachelor's Degree in a clinical field

Tools

Microsoft Office

Job description

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Remote WI
Location: Remote, WI
Address:
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $32.50 - $52.00

Job Summary

Oversees the work completed by Analysts in the duties of gathering, analyzing, designing, developing, modifying, testing, implementation, evaluation, and maintenance of clinical information technologies to support clinical practice. Advanced knowledge of specific application components. Partner with Business Analyst and Project Manager to ensure business requirements are met. Communicate project progress and outcomes to appropriate health system departments and personnel. Possess a working knowledge of current clinical practice, regulatory healthcare requirements and healthcare information systems and knowledge of existing Service Level Agreements (SLA) and ensure compliance with standards.

Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills.

Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Integration of Information Technology Infrastructure Library (ITIL) practices in daily work with business stakeholders and information technology (IT) team members.

Act as a liaison to assigned leaders and departments as well as providers in order to facilitate optimal use of applications. Ability to hold team members accountable for application standards and capacity to delegate project tasks and project lifecycle support and mentor team members. Skillful in managing change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of a Bachelor's Degree in a clinical field preferred.

Previous experience in Information Technology is preferred.

Licensed/registered/certified in a clinical field within Sanford’s footprint. Employees are expected to conform to renewal guidelines per discipline. Information Technology (IT) certification obtained within six months of date of hire and within three attempts of certification testing, if applicable.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0226914
Job Function: Information Technology
Featured: No