Lead Clinical Aide

Villa of Hope; City of Rochester (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Villa of Hope seeks a Lead Clinical Aide to supervise the clinical aide team and support patient care in a detox services setting. Under supervision of the Intake Coordinator and Health Coordinator, you will lead the team, assist with admissions, and help maintain a therapeutic milieu.

The role requires an associate degree or higher, supervisory experience in behavioral health, and a NYS driver’s license. Strong communication and EHR skills are essential for success.

Qualifications

• Associate degree or higher required.
• Diploma, Certificate, or Associate's Degree in Medical Assisting, or similar, preferred.
• Minimum of one year supervisory experience in a behavioral health environment.
• Valid New York State Driver’s License required.

Responsibilities

• Provides leadership for the clinical aide team, scheduling shifts and ensuring staff coverage.
• Performs patient care procedures including measuring vital signs and related tasks.
• Manages non-nursing portion of patient admissions and related logistics.
• Obtains admission urine tests and conducts screening per unit policy.
• Orients patients to the unit and rooming process; creates a positive patient experience.
• Maintains patient safety and a clean, hygienic environment.
• Mediates between patients and healthcare providers; guides patients through facilities and procedures.
• Sterilizes equipment and sanitizes designated areas; assists with patient laundry.
• May transport clients to other healthcare facilities as needed.

Skills

Clinical procedures

Communication

EHR experience

Data entry

Interpersonal skills

Multitasking

Written and verbal comms

Education

Associate degree or higher

Medical Assistant credential (Diploma/Certificate/Associate)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Clinical Aide

Salary Range: $20.00 To $24.00 Hourly

JOB TITLE: Lead Clinical Aide

FLSA STATUS: Non-Exempt

PAY GRADE:77 ( $20-24 per hour, commensurate on education and experience)

SUPERVISOR:Intake Coordinator

JOB SUMMARY:

Under the general guidance of the Intake Coordinator, Health Coordinator and Director of Detox Services, the Lead Clinical Aide provides supervisory leadership for the clinical aide team. The Lead Clinical Aide will additionally perform a variety of patient care interventions leading to the management and structuring of the therapeutic milieu. Clinical Aides, including the Lead Clinical Aide, also assist with the non-nursing portion of the patient admission to create a positive patient experience. Lead Clinical Aides are responsible for obtaining patient information and providing guidance on clinic procedures. Aides may also be required to perform minor diagnostic procedures and to sterilize equipment.

ESSENTIAL FUNCTIONS:

• Provides leadership for the clinical aide team, offering guidance, addressing grievance, assisting with training, strengthening the therapeutic skills of the clinical aide team, scheduling shifts and providing coverage as necessary to meet the minimum staff coverage ratios.
• Performs a variety of patient care procedures which may include measuring patient vital signs (weight, height, blood pressure, pulse, respiration, and temperature).
• Manages the non-nursing portion of the patient admission such as the handling of belongings and searches.
• Obtains admission urine tests and performs other screening/testing per unit policy.
• Orients patient to the unit and rooming patient.
• Creates a positive experience by welcoming and assisting patients.
• Promotes patient safety by maintaining a clean and hygienic environment.
• Mediates between patients and healthcare providers.
• Guides patients through the program’s various facilities and procedures.
• Sterilizes medical equipment and sanitizes designated areas.
• Provides some housekeeping such as preparing rooms for admission and assisting with patient laundry
• Serves as a nurse’s aide by assisting the nursing staff as needed, including getting drinks and/or food for patients.
• May, on occasion, transport clients as necessary to other healthcare facilities.

POSITION SPECIFICS:

Education:

• Associate degree or higher
• Diploma, Certificate, or Associate's Degree in Medical Assisting, or similar.

Experience:

• A minimum of one year supervisory experience in a behavioral health environment
• A minimum of one year working in a chemical dependency facility strongly preferred
• A compassionate understanding of chemical dependence as a disease; preference to persons in recovery from chemical dependency.
• Valid New York State Driver’s License, acceptable driving record and be able to

operate a company vehicle without restriction.

Skills:

• Experience with clinical procedures such as specimen collection and diagnostic testing.
• Strong communication skills with medical and clinical practitioners
• Basic Knowledge of healthcare practices, standards, and medical terminology.
• Experience using an electronic health record and ability to accurately record in a progress note
• Proficient in basic computer skills that include using email, Microsoft Word and data entry
• Exceptional interpersonal skills to assist and reassure patients.
• Ability to prioritize and perform multiple tasks as directed by healthcare professionals.
• Excellent written and verbal communication skills.

Physical Demands:

The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, twisting, writing, carrying and climbing stairs. While performing the duties of this job, the employee is regularly required to: sit; use hands to finger, handle or feel objects, implements or office equipment; talk and hear; stand and walk, reach with hands and arms; stoop or kneel. Employee must occasionally lift up to 50 pounds and be able to assist an adult weighing 100-200 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. Employee may be required to move chairs, beds, and medical equipment, move patients in bed (with or without assistance) and to change bed linens, help clients from floor to chair or bed, and assist with bathing.

COMPETENCIES

Leading Self

• Character and Courage (Integrity and Trust)
  • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.
• Customer Focus
  • Build positive relationships through communication and collaborative problem solving.
• Commitment to Diversity, Inclusion, Justice and Equity
  • Believe in the dignity and humanity of all people to reach their full potential.