Lead Client Solution Engineer

salesforce.com, inc.; New York (NY); On-site; USD 148,000 - 198,000; Full time

Benefits offered by this job

Time off

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Pre-Sales Solution Engineer with deep Master Data Management expertise to join the SMB Solution Engineering team. You will be the technical authority on MDM, guiding customers and partnering with Account Executives through the sales cycle.

You will deliver tailored demonstrations, Proofs of Concept, and architectural recommendations that connect MDM to real business outcomes, and bridge MuleSoft and Informatica within GTM motions.

Qualifications

• Experience in technical sales or delivery roles with MDM or data management.
• Ability to design, configure, and demonstrate MDM solutions.
• Experience with cloud integration (iPaaS) and SaaS.
• Strong presentation, discovery, and stakeholder management skills.
• Ability to lead cross-functional technical discussions.
• Willingness to work in a fast-moving SMB environment.

Responsibilities

• Lead technical discovery with Account Executives to qualify deals.
• Deliver tailored demonstrations and Proofs of Concept.
• Make architectural recommendations linking MDM to business outcomes.
• Respond to RFIs/RFPs independently.
• Collaborate with Product Management, Engineering, and Product Marketing.
• Stay ahead of MDM, iPaaS, and AI trends and competition.

Skills

Presentation & discovery

Trust-building with customers

Cloud technologies (iPaaS/SaaS)

PoCs/RFIs/RFPs

Architectural leadership

SMB market experience

Education

B.S. Computer Science, Software Engineering, MIS

Tools

MuleSoft familiarity

Informatica familiarity

Salesforce or Informatica certifications

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management expertise to join our SMB Solution Engineering team. In this role, you will be the technical authority on MDM within a fast-moving, high-volume SMB segment - helping customers understand how trusted, governed master data unlocks business value.

You will partner directly with Account Executives throughout the sales cycle - leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and making architectural recommendations that connect MDM solutions to real business outcomes. You will also play a bridge role between MuleSoft and Informatica, helping the team and our customers think creatively about combined GTM motions.

Role Essentials

• Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions
• Understanding of MDM fundamentals, including:
  • Identity & Entity Resolution: Deterministic vs. probabilistic matching, deduplication rules, survivorship strategy design
  • Data Modeling: Multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy design
  • Governance & Workflows: Configurable workflows, data stewardship, task management, reference data and data quality integration
  • Data Integration: Ingress/egress and real-time interaction with master data
  • Headless MDM: Familiarity with exposing MDM services via MCP endpoints or REST APIs to feed structured, trusted master data into external multi-agent systems

What You'll Do

• Build trusted relationships with AEs and customers to qualify deals, identify business value, and provide technical guidance
• Conduct technical discovery to document, analyze, and clarify business and MDM-specific requirements
• Deliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept that showcase MDM capabilities in the context of SMB integration challenges
• Respond to RFI/RFP documents independently
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve our MDM and Data Foundation offerings
• Stay ahead of the evolving MDM, iPaaS, and AI landscape; maintain a sharp understanding of competitive positioning

What We're Looking For

• Strong presentation and discovery skills; comfortable in front of technical and non-technical audiences at all levels
• Ability to establish trust with customers and influence key decision makers
• Experience with cloud technologies - iPaaS, SaaS, cloud infrastructure
• Experience building and delivering PoCs and responding to RFIs/RFPs independently
• Ability to lead architectural discussions
• Comfort operating in a high-volume, high-ambiguity SMB environment
• Degree or equivalent relevant experience; experience evaluated on core competencies

Required Qualifications

• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred

• Salesforce or Informatica certifications
• Previous SE or Sales Engineering experience
• Familiarity with MuleSoft and/or Informatica product portfolio

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $134,750 - $180,250 annually.

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $198,170 per year.

Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.