Lead Client Partner

BrightClaim; New York (NY); Hybrid; USD 210,000 - 300,000; Full time

Job summary

Genpact is seeking a Lead Client Partner in the United States to drive strategic growth initiatives and enable frontline teams through Growth Operations excellence.

You will partner with the CCO, CMO, and Growth leaders to identify opportunities, streamline processes, and lead a team of Growth Enablement Managers across Marketing and Operations. This hybrid role requires strong analytics, stakeholder management, and execution focus to deliver measurable outcomes.

Qualifications

• Bachelors degrees in commerce, economics, or finance are preferred.
• Advanced degrees in business or analytics strongly preferred.
• Certification in business management is a plus.

Responsibilities

• Serve as a thought partner to CCO, CMO & Head of Growth Operations to drive strategic initiatives.
• Identify growth opportunities, streamline processes, and collaborate across teams to improve growth and efficiency.
• Lead Growth Enablement Managers to optimize end-to-end processes for frontline teams.
• Leverage Growth Operations CoEs and work with Marketing to enable key initiatives.
• Lead market opportunity identification, plan campaigns and manage pipelines with data.
• Provide analytics and insights to leaders on opportunities, risks, and mitigation.
• Foster strong relationships with internal and external stakeholders for cross-functional alignment.
• Apply problem-solving to gain executive buy-in and drive execution with impact.

Skills

Campaign Analytics

Client Relations

Commercial Excellence

Critical Thinking

Data Science

Digital Business Strategy

Marketing Analytics

Project Management

Sales

Salesforce Sales Cloud

User Experience

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

CBM - The Katha School of Entrepreneurship

Job description

Lead Client Partner

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

Serve as a thought partner to the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to drive strategic initiatives. Identify opportunities for growth, streamline processes, and collaborate with cross-functional teams to implement projects that improve growth and efficiency. Lead a team of Growth Enablement Managers to optimize end-to-end business processes for frontline teams. Leverage the Centers of Excellence in Growth Operations and work closely with Marketing teams to drive effective enablement and support key initiatives. Lead market opportunity identification, track market triggers, plan campaigns with marketing, prioritize accounts, set goals, manage pipelines, and analyze win/loss data. Provide detailed analytics and insights to Lead Client Partners and Business Leaders regarding opportunities and risks, while supporting mitigation planning and governance. Foster positive relationships with internal and external stakeholders, ensuring alignment and collaboration across cross-functional teams. Apply problem-solving skills to identify business opportunities and risks, gain senior executive buy-in, and drive strong execution with a results-oriented approach.

Qualifications

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Certifications

Certified Business Manager (CBM) - The Katha School of EntrepreneurshipThe Katha School of Entrepreneurship

Required Skills

• Campaign Analytics
• Client Relations
• Commercial Excellence
• Critical Thinking
• Data Science
• Digital Business Strategy
• Marketing Analytics
• Project Management
• Sales
• Salesforce Sales Cloud
• User Experience (UX)

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Sales and Growth Enablement Leadership

Remote Type -

Hybrid

Work Shift -

Variable (United States of America)

The approximate annual base compensation range for this position is:

210,000 to 300,000 USD

Los Angeles California-based candidates are not eligible for this role

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.