Lead Clerk: Customer Service & Store Operations Lead

Winco Foods; Bozeman (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

WinCo Foods in Bozeman seeks a reliable team member to assist store operations, perform clerk duties in the designated department, and support the department manager. You will answer customer questions professionally and ensure fast, friendly service while performing cashiering and freight tasks as needed.

The role requires strong communication, leadership, and multitasking abilities with a focus on safety and accuracy in a dynamic, 24/7 store environment in Montana.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service with strong communication and interpersonal skills.
• Ability to lead, direct and assist team members in a busy store environment.
• Knowledge of cash handling and basic math.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Comply with safety, health, and company policies.

Responsibilities

• Welcomes and serves customers with a friendly, professional attitude.
• Performs duties of clerk in the designated department and assists with cashiering.
• Handles customer questions and complaints and provides fast service.
• Monitors checkout lanes and area cleanliness.
• Leads by example and coordinates with department manager.
• Ensures safety and proper handling of products.

Skills

Customer service

Leadership

Communication

Multi-tasking

Cash handling

Math skills

Safety awareness

Education

High School Diploma

Job description

WinCo Foods in Bozeman seeks a reliable team member to assist store operations, perform clerk duties in the designated department, and support the department manager. You will answer customer questions professionally and ensure fast, friendly service while performing cashiering and freight tasks as needed.

The role requires strong communication, leadership, and multitasking abilities with a focus on safety and accuracy in a dynamic, 24/7 store environment in Montana.