LEAD CLEANER

ABM industries; San Juan (PR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in San Juan, Puerto Rico, is seeking a reliable Lead to supervise daily facility operations, delegate tasks, and guide front-line staff to maintain clean, safe buildings for workers and customers.

You will coordinate schedules, oversee cleaning operations, manage access, report issues, and train new hires. The role rewards veterans and candidates with military experience; a valid driver's license is preferred.

Qualifications

• Must be 18 years of age or older.
• High school diploma, GED, or college degree is not required.
• Preferred: 1 year of similar work experience.
• Preferred: 1 year of customer service experience.
• Preferred: 1 year of lead or supervisory experience.
• Preferred: Valid Driver’s license.

Responsibilities

• Follow assigned work schedules and route cards; report barriers.
• Provide leadership and direction to team members.
• Maintain open communication between field staff and management; document client communications.
• Assist with daily/weekly work schedules and oversee cleaning operations.
• Manage keys/access cards and report damaged items.
• Oversee and perform additional service requests in the building.
• Ensure quality of work and confirm completion with Area Manager.
• Train new hires per onboarding procedures.
• Complete and validate time records for regular or subcontractor staff.
• Check supplies, equipment, and chemicals weekly.

Skills

Customer service experience

Lead/supervisory experience

Valid driver's license

Similar work experience

Customer service experience (1 year)

Job description

Overview

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and customers. This role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting Flyer – Frontline.pdf)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Responsibilities

• Any additional certifications, trainings needed by site type.
• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Assists with making daily and weekly work schedules
• Oversee and perform cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Oversee and perform additional service requests (tag job) in assigned building
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Qualifications

Required:

• Must be 18 years of age or older
• A high school diploma, GED, or college degree is not required

Preferred:

• 1 year of similar work experience
• 1 year of customer service experience
• 1 year of lead or supervisory experience
• Valid Driver’s license

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.