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Jobtailor seeks a senior technical support engineer to deliver for UOP technologies, collaborating across R&D, engineering, and field services to ensure safe, profitable operations.
The role emphasizes strong problem solving, teamwork, and effective communication, with expectations to contribute to design reviews, manuals, and training materials while supporting customers globally.
• Provide technical support for UOP technologies including NHT, CCR Platforming, Fixed Bed Platforming, Penex, Butamer, ParIsom, and other light fuels process technologies
• Support external customers, including license and operating companies, EPC contractors, vendors, and consultants
• Support internal customers including Field Services, CSO, R&D, Engineering, and Business
• Transfer UOP technology for customer UOP-licensed or UOP-designed units that operate optimally, profitably, and safely
• Deliver value-added digital and other services to improve customer reliability and profitability
• Interact regularly with external customers and UOP personnel involved in projects and services
• Collaborate with R&D, Sales/Sales Support, Engineering, and other UOP departments
• Participate in NPI and BTI projects
• Champion changes and improvements in supported technologies and services
• Participate in customer meetings and engineering review meetings, including design basis, PFD, P&ID, MFD, plot plans, HAZOP, and model reviews
• Conduct on-site commercial unit audits
• Prepare and update general operating manuals, process technology manuals, and training materials
• Report directly to the Senior Chemical Engineering Manager
Demonstrates extensive expertise in UOP technologies, including NHT, CCR Platforming, and Light Naphtha Isomerization, while providing technical support and collaborating with various stakeholders to enhance operational efficiency and customer satisfaction.