Lead-Central Services Tech

Mayo Clinic; Jacksonville (FL); On-site; USD 27,552 - 30,872; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

Retirement package

Job summary

Mayo Clinic in Jacksonville, Florida is seeking a dedicated individual to assist the supervisor in planning and monitoring daily workflow in a dynamic environment. Your role will involve providing direction to staff and maintaining expertise in various activities. You will contribute to customer service by responding to requests and facilitating efficient operations within the department.

The ideal candidate will have a High School diploma or GED, supported by strong leadership and communication skills. This is a full-time position with responsibilities that ensure compliance with safety and quality standards.

Qualifications

• 2 years of central service, distribution, or business-related experience preferred.
• Excellent verbal and written communication skills.
• Ability to manage time to meet required deadlines.

Responsibilities

• Assist in planning and monitoring daily workflow.
• Provide direction for staff to ensure efficient work flow.
• Maintain expertise in area activities and perform technical duties.

Skills

Leadership skills

Communication skills

Problem-solving skills

Teamwork skills

Computer proficiency

Education

High School diploma or GED

Job description

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Assists the supervisor in planning and monitoring daily workflow. Provides direction for staff to accomplish efficient flow of work. Assists with orientation and training of new employees. Maintains expertise in all aspects of area activities and performs technical duties according to written policies and procedures. Monitors QA/QC activities, the physical environment, and participates in continuous improvement. Completes other duties as assigned by Supervisor. This position requires direct involvement with specific departments in support of accurate cleaning, distribution, inventory control, transportation, records management, rehousing, and storage of identified medical equipment and devices. Responsible for daily activities associated with the decontamination functions and transport of devices throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Provides support to patient care areas by responding to incoming requests via phone, mail, and fax from all levels of Mayo Clinic staff. Provides a point of contact to resolve daily operational inquiries and problems; enlists appropriate Equipment management personnel for assistance, as needed; and works on special projects as assigned. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by Linen and Central Services leadership. Other job‑related duties as assigned by leadership.

Qualifications

• High School diploma or GED; two (2) years of central service, distribution, or business-related experience preferred.
• Demonstrated leadership skills required.
• Complete understanding and demonstrated proficiency of all area work tasks.
• Highly developed oral and written communication skills and interpersonal relationship skills.
• Proficiency in word processing, spreadsheet, and computer data entry skills desired.
• Strong personal computer skills, communication skills, problem solving, continuous improvement, and teamwork skills.
• Serves as a resource on department initiatives; shares knowledge with customers and colleagues.
• Excellent verbal and written communication skills.
• Assists with LCS continuous improvement initiatives.
• Ability to work in a team‑oriented atmosphere.
• Must be adaptable and flexible in an ever‑changing work environment.
• Able to handle/prioritize tasks simultaneously.
• Basic understanding of cleaning and distribution principles.
• Ability to manage time to meet required deadlines.
• Visa sponsorship is not available for this position. This position is not eligible for F‑1 OPT STEM extension.

Compensation Detail

• Salary: $20.00 - $22.41 per hour
• Exemption Status: Nonexempt
• Benefits Eligible: Yes
• Schedule: Full Time
• Hours per Pay Period: 80.00
• Schedule Details: Weekdays, some weekends and holidays 10 pm–6:30 am.
• Weekend Schedule: Every other weekend 10 pm–6:30 am.
• International Assignment: No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.