Lead Central Access Coordinator - Full-Time

NUWAY Alliance; Minneapolis (MN); On-site; USD 48,000 - 68,000; Full time

Job summary

NUWAY Alliance in South Minneapolis is seeking a Lead Central Access Coordinator to join the Admin department. Under the Admissions Director, you will oversee the admissions and funding process, assign intake paperwork and assessments, and ensure alignment of client funding sources at admission.

You will monitor all pending funding, perform benefits verifications with insurers and counties, interface with referral sources, funding sources, staff and clients, and protect client confidentiality in

Qualifications

• AA degree in related field required.
• At least 2 years of related experience.
• Experience in substance use disorder or mental health setting.
• Strong written and verbal English communication.
• Proficient documentation in English.

Responsibilities

• Match intake paperwork and assessments with funding sources at admission.
• Monitor pending funding and ensure follow-up.
• Perform benefits verifications with insurers and counties.
• Coordinate with referral sources, funding sources, staff and clients.
• Maintain client confidentiality per state and HIPAA.

Skills

Communication

Case management

Customer service

Documentation

EHR experience

Education

AA degree

Tools

EHR system

Job description

Lead Central Access Coordinator (NUWAY - Administration) #2114

NUWAY Alliance is currently looking for candidates to work at our Admin location in South Minneapolis in a full-time capacity as a Lead Central Access Coordinator. The ideal candidate would have past experience in mental health or substance abuse experience.

Position Overview

Working with the Admissions Director, this position is responsible for assuring fidelity to internal admissions & funding process, and assignment of intake paperwork and assessments as well as alignment of client funding sources at the time of client admission. The Lead Access Central Coordinator monitors all pending funding and is responsible for ensuring follow up of same. This may include doing benefits verifications with insurance companies and the counties. The Lead Access Central Coordinator interfaces with referral sources, funding sources, staff and clients. The Lead Access Central Coordinator must be able to maintain client confidentiality in accordance with state and federal guidelines and HIPAA requirements.

Required

Qualifications, Skills, Knowledge and Experience

• Minimum of AA degree in related field
• Age 18 or older
• Demonstrated working knowledge in the field of substance use disorder and/or mental health, in an addiction treatment facility
• High degree of computer literacy including experience using an electronic health records (EHR) system
• Excellent written, communication, customer service, and case management skills
• Able to pass Minnesota DHS background study
• Possess maturity, patience, understanding and empathy with recovering individuals and work with a multidisciplinary team
• Ability to relate to people from diverse backgrounds
• Physical Demands: Sitting for extended periods of time. Daily use of general office equipment. Lifting (max 10 pounds), minimal reaching, bending and stooping. Ability to effectively navigate program or office environment such as ascending and descending steps, passing through doorways and entrances, and accessing program/office facilities.
• 2 years of related experience
• Proficiently understand, follow instructions, and communicate effectively in English. Able to effectively document services in writing formatted in English.

Preferred

• Bachelor or Master degree in related field
• Skilled consultant and facilitator
• Strong analytical and problem-solving skills
• Strong facilitation, negotiation, investigation and mediation skills

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

NUWAY is an Equal Opportunity Employer