Lead Catering Staff - Dover, MA, 40 hrs./52 wks. per year

National Association for Catering and Events; Newton (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Catering Staff member to oversee on- and off-site catered events. This role involves providing exceptional service to high-profile clientele, ensuring all aspects of catering are executed flawlessly. Ideal candidates will have a strong background in fine dining service, excellent interpersonal skills, and the ability to work in a fast-paced environment. With a focus on customer satisfaction and team training, this position offers a unique opportunity to thrive in a dynamic setting. Join a team that values professionalism and dedication, while enjoying a range of competitive benefits.

Benefits

Tuition remission for Employees

Tuition remission for Spouses and Children

Medical Insurance

Dental Insurance

Vision Insurance

Low-Cost Life Insurance

401k Retirement Plan

403b Retirement Plan

Paid Holidays

Sick and Vacation Pay

Qualifications

• 3-5 years of high-level table service experience in fine dining or catering.
• Must have NRA ServSafe and MRA Allergen certifications.

Responsibilities

• Supervise and coordinate service for catered events, including bar service.
• Train staff in high-level service standards and etiquette.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Alcohol Service Knowledge

Fine Dining Service

Education

High School Diploma

Tools

NRA ServSafe Certification

MRA Allergen Certification

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Job Description

Lead Catering Staff - Connors Center, Dover, MA

Basic Function and Responsibility

Supervises, coordinates, and delivers service for on- and off-site catered events, including bar service and premier service. Provides a timely and professional response to the needs of the customers. Moderately heavy lifting is necessary.

Characteristic Duties

1. Performs functions of a catering waitstaff and bartender for service of cocktails and meals to catered events for high-profile clientele (i.e., set tables, make cocktails, serve clients, side work, post event breakdown and clean up, and resetting of dining area).
2. Must be familiar with and proficient with multiple styles of service.
3. Maintains and monitors equipment inventory (china, flatware, glassware, utensils, etc.) and recommends replacement or repair as needed.
4. Performs cleaning, safety, and sanitation functions.
5. Works flexible and ever-changing event schedule, including evenings and weekends.
6. Demonstrates knowledge of superb customer service and etiquette. Able to continually learn and pass on service knowledge to other team members.
7. Assists with planning, packing, delivery, and set up of events.
8. Must have an authorized alcohol service certificate.
9. Proficient at cocktail production with accuracy but have minimal use of written recipes in public.
10. Trains students, temps, and on-call staff to Boston College levels of service.
11. Demonstrates high degree of professional decorum and provide service to high profile guests which may require confidentiality.
12. Performs other related duties as assigned.

Supervision Received

1. Reports to General Manager

Supervision Exercised

1. Assist in monitoring work of student, temporary, and on-call waitstaff or bartenders or other temporary staff.

Hiring Range: $25.77/hr to $28.63/hr. Pay rate commensurate with relevant experience.

Requirements

1. High school diploma required.
2. Must understand all aspects of white glove banquet service.
3. NRA ServSafe alcohol certification and MRA Allergen certification required.
4. Experience: 3-5 years of high-level table service in a fine dining or catering environment or luxury hotel; Must be minimum 21 years of age.
5. Fluent in speaking and reading English.
6. Excellent human relations and interpersonal skills.
7. Must have very good organizational skills and able to work in fast paced environment.
8. Must be able to lift moderately heavy objects, up to 50 pounds, on an ongoing basis.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

1. Tuition remission for Employees
2. Tuition remission for Spouses and Children who meet eligibility requirements
3. Generous Medical, Dental, and Vision Insurance
4. Low-Cost Life Insurance
5. Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
6. Paid Holidays Annually
7. Generous Sick and Vacation Pay
8. Additional benefits can be found on https://www.bc.edu/employeehandbook